Kathleen's Blog - January 11, 2022
January 11, 2022 at 5:00 AM

Hi friends!

Kathleen here :)

As I write to you, we are deep into Portfolio season here at rdhu with many submitting their Quality Assurance Records this month. I have been working away with reviews since sunrise, but I didn’t want to miss the chance to say hello to all of our wonderful members and share what is coming up!

I hope you are all having a great week. We have hit the ground running this year and have so many exciting courses lined up for you.

Take a look and we hope to see you there!


Kathleen's Blog - January 4, 2022
January 4, 2022 at 5:00 AM

Happy New Year!

I hope your holiday season was one filled with peace, love, and joy!

For most of us, our holiday season wasn't what we expected. Everything seemed to change so drastically, leading right up to Christmas morning.

Last holiday season was expected and we planned to not be with family; however, this holiday season we had hopes and plans.

Things happened and for many, our plans changed.

And now, many of you are young parents and some have children going back to online learning, or for many provinces, extended winter breaks. We are back to social limitations.

We all have learned over the last couple of years to be resilient and adapt to change as our 'norm' is no longer.

What can we do for ourselves when we are faced with so many challenges and uncertainty?

There are many things that we do not have control over; however, there are many things that we DO have control over, so let's focus on this!

What can we control?

1. Our minds. Be sure to feed your mind with positivity. Don't watch too much of the news. Sure, it is important to stay informed with what is going on in our country and globally but take note of how much news you are watching.

Listen to some uplifting personal development podcasts, funny podcasts or TV programs. Pick up the phone and call someone who lifts your spirits!

2. Exercise. Implement daily exercise if you aren't already or perhaps you fell out of your routine. Exercising daily can improve your state-of-mind. It can help reduce stress, anxiety, and depression.

3. Diet. The Holidays are over and we have to put down the Egg Nog! This is a great time to assess your eating habits. What we put in our mouth has a direct impact on our overall mental health as well as our physical health.

4. Sleep. Be sure to get a good 7 - 8 hours of sleep every night. Assess your bedroom. Is it dark? Is it time to get new pillows and comfy sheets? We spend a lot of time in our beds, this is an area that is worth investing in.

5. Plan. Plan your 2022! What goals have you set out for yourself professionally and personally? Setting goals is an energy charger. It gets you planning and assessing your daily actions. It helps keep you on the positive to look forward to brighter days. Who will you become this year? A better version of yourself?

I have set my learning goals for this year and I am charged! We would love to help you set up your learning goals for this year. Just reach out and we can help.

I have set my personal goals for this year and although we are only on the 4th day of the new year, I am tracking and following and seeing progress already.

6. Control your Reactions. With so much change happening in our dental offices, with patients cancelling and team members getting sick and unable to go to work, we have to manage our reactions. You may not have control over a situation but you do have control over how you react to the situation.

When life seems difficult, remember what you can control and have the confidence and hope for an amazing 2022!

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


5 ways rdhu coaches help you navigate the CDHO SMILE Portal
January 4, 2022 at 7:00 AM
5 ways <em>rdhu</em> coaches help you navigate the CDHO SMILE Portal

No matter how technologically savvy you are, there will always be a learning curve when familiarizing yourself with new computer programs. At rdhu, we understand if you’re having a hard time finding your way around the CDHO System for Managing Individual Learning (SMILE Portal). To help ensure that you’re keeping up to date on your continuing education credits and associated learning assessments, our team of coaches can help. If you’re having trouble, continue reading to learn how our coaches can assist you with the CDHO SMILE Portal.

Set up your account

The first and most important part of working in the CDHO SMILE Portal is setting up your account upon your initial login. Creating login information involves more than simply submitting your name, phone number, and address. You also need to verify your employment status and practice address as a way to ensure that you’re able to take advantage of what the system has to offer.

Should you need to make any changes in employment or personal information, see that these changes are made within 14 days. Our team can help with address changes, employment, or your name if you need it.

Log CE credits

Completing the required continuing education credits for your certification period is an essential part of maintaining your license to work as a dental hygienist. CE credits are required because the world of health care is always changing, and it’s important that you stay current on the latest technology, techniques, and practices to provide the best possible care for your patients. The CDHO Smile Portal is a one-stop shop for logging all your CE credits and submitting them to verify that you’ve completed the necessary courses. Our team of coaches can help you properly log and submit your CE credits to ensure that they’re verified.

Organize quality assurance records

Your personal quality assurance records are a way to ensure that you’re completing the necessary training to continue performing your job at a high level. The CDHO SMILE Portal is designed to organize your quality assurance records, so you have them readily available should they be requested as a part of your licensure verification. We provide coaches who can help you organize your records so that you can easily navigate upon receiving a request.

Set up learning goals

Part of growing in your field is understanding where you might be lacking in knowledge or would like to gain further understanding in the future. The CDHO SMILE Portal makes it easy to establish a baseline of your skills and knowledge with self-assessments. After you’ve completed self-assessments, you’ll be able to set up learning goals to improve your areas where you might not be as strong.

It’s not uncommon to have a hard time setting learning goals, so our coaches can help you to identify those areas where you might not be as strong by looking through your self-assessment with you. We’ll work with you to set your learning goals based on your results.

Navigate learning assessments

The CDHO SMILE Portal is designed to consolidate much of your learning and documentation into a single location. In addition to self-assessments, you can also find your dental hygiene certification test in the portal. We can help you navigate your way throughout the portal to find the appropriate tests you need to take for certification and continuing education.

Get in touch for more

You can learn more about using the CDHO SMILE Portal with help from our coaches at rdhu. Reach out to our team to get started by calling 289-337-5277 or toll-free at 1-855-295-7348. You can also send a message with your questions using our online contact form.

Kathleen's Blog - December 21, 2021
December 21, 2021 at 5:00 AM

As the Holidays are almost here we wanted to take this time to wish you all Happy Holidays and all the best for 2022.

Our office will be closed Friday, December 24th until Tuesday, January 4th.

May the holiday season fill your home with joy, your heart with love, and your life with laughter.

Thank you for being a part of rdhu! Wishing you peace, love, and joy this holiday season and throughout 2022.

Thank you for reading and have a great week ahead. Please take a look below for what is coming up :)

Kindest regards,


5 benefits of taking CDHA CE courses online
December 20, 2021 at 7:00 AM
5 benefits of taking CDHA CE courses online

Getting your CE hours is a crucial part of ensuring that you can renew your license when the time comes. With your busy schedule and everything else going on in your life, it can be expensive and inconvenient to attend a weekend conference. Fortunately, you can take CDHA CE courses online. At rdhu, we believe there are several benefits to taking online CE courses. Read our short list below if you’d like to find out more.

Easy to use

Navigating CEs isn’t always easy. Sometimes you’re given a packet to read through. Other times you’ll attend a seminar that doesn’t cover the material in a way that makes sense. With online CEs, you can use several forms of media to ensure that the subject matter makes sense. You can work through videos, diagrams, practice quizzes, and comprehension tests at your own pace without worrying about what’s happening around you or what others are doing. Navigation is meant to be intuitive, so you take in the information the best way for you.


Your schedule might not always fit if you’re planning to attend a conference or log into a live webinar. Things in life come up at the last minute, or you have other obligations to attend to. Online CE courses make it much easier to work around your schedule, so you don’t have to lose money on a conference you paid for months in advance when a family member needs you. You can choose when to go through the course at a time that fits your schedule.


It’s not always easy or convenient to travel two hours away and stay overnight in a hotel when attending a conference. The costs often go beyond admission to the event and include food, lodging, travel, and even someone to watch your kids or pet. CDHA CE courses online take away all of the inconvenient parts of taking the classes you need and make it much more manageable.

Saves money

As we mentioned before, taking CE courses online is much more affordable than attending a special event. In addition to avoiding travel and lodging costs, you’ll find that online classes cost less because the entity that hosts them doesn’t have to pay for space to host classes. They’ll save money by not spending nearly as much on rent, electricity, water, and other bills, which means that these savings will often get passed on to you. Reading course material online or watching videos are much more cost-effective for CE classes than hosting everyone together at one time.

More availability

It’s not uncommon for professionals to take CE courses that don’t particularly care for or apply to their practice because they’re geographically convenient. While this will fulfill the requirement to renew your license, it goes against the spirit of the law. It’s essential that you take CDHA CE courses that apply directly to your practice. Online courses make them much more easily accessible to everyone across the country as you don’t have to worry about booking an expensive trip to go somewhere that offers what you’re looking for. You can take the courses you want from the comfort of your own home.

Sign up for classes

Get started with your CDHA CE courses online today by booking with rdhu. We’re proud to offer CE courses for dental hygienists that are designed to fit your busy schedule. Please get in touch with our staff if you have any questions about online CE courses and how to enroll. You can give us a call at 289-337-5277 or toll-free at 1-855-295-7348. If you prefer, send a message using our online contact form with your inquiry.

Kathleen's Blog - December 14, 2021
December 14, 2021 at 5:00 AM

As we wind down 2021, there is so much to be grateful for, and it is a great time to show appreciation!

I wanted to take this time today to recognize one of our leaders at rdhu, Beth Parkes, who was promoted to be our Vice President this year.

We made the announcement over the summer on a live webinar; however, many are reaching out and saying they didn't know, and congratulating Beth! So, I wanted to make this well-deserved announcement! We are absolutely so fortunate to have Beth on our team and to have "leaned in" to this role as Vice President of rdhu.

During these times of uncertainty, Beth showed such great leadership skills.

As a leader, one must show that they can adapt to change and during these uncertain times, Beth demonstrated this!

Beth, as a leader, demonstrates:

  • Active listening
  • Empathy
  • The ability to share clear messages and make complex ideas easy to understand for everyone
  • Strategic thinking skills
  • Acquiring new skills
  • Creativity
  • The ability to inspire and compel others
  • Flexibility
  • Balance of family and professional life

We, as dental hygienists, are leaders.

Who is a true leader in your practice and have you ever acknowledged them?

As the year winds down, and we show our appreciation for each other through thoughtful words, cards or gifts, perhaps there is that special person that you would like to recognize.

On a side note, check out Beth's recent article in Oral Hygiene Journal. View as a download at the button below!

Well done, Beth! Another article published! Do you have something that you would like to research and publish? Perhaps 2022 is the year for you to do just that!

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Kathleen's Blog - December 7, 2021
With Special Guest Author Lorraine Gambacourt
December 7, 2021 at 5:00 AM

This week's blog is by Lorraine Gambacourt, RDH. Thank you Lorraine!

A Time For Reflection…

At this time of year, I always find it fulfilling to reflect on the past year’s experiences, especially with respect to my contribution to various relationships, the accomplishments I’ve made, and the difference I may have made in someone’s life. As I consider this now, it is especially meaningful as I will be retiring from clinical dental hygiene at the end of the year.

While this is a very exciting time, it is somewhat bittersweet. I am so grateful for the many individuals who have put their trust in me over the past 36 years. Many have been a client of mine for my entire career! I take pride in the fact that I have been able to make a difference in the lives of so many…

Have you thought of yourself that way? Do you realize how much of an influencer you are? Have you considered that by caring enough to take the time to listen to their concerns (oral health or otherwise) or by gently guiding them to make some behavioural changes, that you be may be helping them move in a direction that could actually save their life?

I truly believe this, and it has been a driving force to help me evolve to the hygienist that I am today.

When something touches you on an emotional level, something shifts inside you. It drives you to learn, and grow, and become the absolute best you can be in your chosen profession. Although I have always been one to strive to become better and better, there have been certain experiences with clients that led me to become more passionate about the oral systemic connection, and more specifically, the effect that active periodontal disease has on heart attack and stroke risk. Over the years we have developed a periodontal therapy program that I am extremely proud of, we’ve become more consistent with taking blood pressure readings, and we regularly collaborate with physicians.

Are you happy with your present periodontal therapy program and outcomes?

Are you addressing the inflammatory component of periodontal disease as well as the host response?

Could you collaborate more with physicians to help your mutual patient improve his/her oral and systemic health?

Is there more you can educate yourself on, that you can pass on to your client to make a difference in their health?

I recite this Jim Rohn quote often: “What is easy to do is also easy not to do.” Sometimes at the end of a day, we may be mentally exhausted. It’s easy to share that piece of info or treatment recommendation that could make a difference in their health, and it’s also easy not to, thinking we’ll have that conversation at their next appointment. I always choose “to do”, no matter how exhausting my day, because I always think about those two men and wonder, “if I could have only helped them understand the severity of their condition sooner, would it have made a difference?

So as you have the conversation, share the information, recommend the treatment, remember that you have the point of power. You can be the person to educate, to inspire, to help them accept their condition and the treatment you propose… And by your dedication, your caring and partnering with each and every client in their path to oral health, you could be saving their life!Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Kathleen's Blog - November 23, 2021
November 23, 2021 at 5:00 AM

We are winding down for 2021! Do you have your suggested hours for this year or will you be scrambling next year to try and catch up?

We all sign-off with our registration form every year stating we are keeping current with our QA Activities.

Here's the secret...

Stay current. Even when this isn't your year for audit.

Keeping current keeps you in the habit of managing your QA responsibilities so it's not so overwhelming when it is your time to submit your QA Records!

See below for course info so you can plan to end your year STRONG and be set up nicely for 2022 and be sure not to miss yesterday's email that includes Goal Statements and Bibliographies!

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Why Dental Hygienists in Canada Should Take Laser Training Courses
November 17, 2021 at 5:00 AM
dental hygienists Canada laser training

Dentistry has experienced tremendous technological advances over the last decade, specifically regarding using lasers in dental work.

Laser training for dental hygienists is becoming increasingly important.

But why should dental hygienists in Canada take laser training courses?

If you’re a dental hygienist, you know that it's important to give your patients the best experience possible. And with the many updates in dental hygiene technology, you should consider investing in a high-quality laser treatment course. These courses will ensure you have a solid understanding of laser safety, their interaction with soft tissue, the pros and cons of laser treatment and more.

Here at RDHU, we believe in providing our members with a evidence-based approach to laser treatment education. These are the main reasons why dental hygienists should take laser training courses.

It sets you apart from the competition

While dental hygienists are always in demand, most people want access to the very best dental offices possible. And by furthering your education, you will have a leg up on the competition. This new, innovative technology is something most dental practitioners want to utilize in their offices. However, not everyone has the training needed to use them. Solidify your chances and learn about laser technology to secure your career path.

Allows you to attract new clients

There’s nothing people hate more than going to the dentist. People will pay attention if you advertise that you provide dental treatment with minimal pain and a reduced chance of infection. Everyone wants the very best technology can offer, and if you showcase your skills as a trained dental hygienist with experience in laser treatment, you’re sure to gain new patients.

Increases patient retention

Very few people feel excited to go to the dentist. This aversion is because they usually correlate pain and high bills with the dentist's office. However, if you can provide an alternative treatment with less bleeding and quicker recovery time, your patients may change their tune. Not only will they want to return for a less invasive option, but they’ll also likely refer friends and family to you. In the long run, you can maintain your current clients and earn new ones by showcasing the many pros of dental laser treatment.

Improves overall satisfaction

It’s no secret that people want to impress their employer and create a lasting positive impression on clients. And dental hygienists with experience in laser treatment are more likely to satisfy the needs of their patients and the rest of the staff. Effective training will ensure you can support your teammates and create a safe space for your patients.

If you’re considering adding laser treatment to your resume, it’s well worth the investment. Dental hygienists across Canada have started implementing this technology into their dental offices to give their patients more options.

At RDHU, we provide our members with extensive support to ensure they have everything needed to perform laser treatment confidently. With our hands-on approach, we’re here to help.

Contact us today to learn more about our laser treatment education course!

Kathleen's Blog - November 16, 2021
November 16, 2021 at 5:00 AM

This is a great time of year to start reflecting on where you are at professionally and/or in your practice in 2021 so that can start to make plans for a) to acquire or master a new skillset or increase your knowledge b) to get a project complete for 2021 or c) have a plan set to implement a program or protocol in 2022.

Reflect on these questions...

Are you feeling happy in your practice?

Do you like the practice where you are working and feel your voice is getting heard?

How are your communication skills with your team and your clients?

Have you been able to fully implement programs or initiatives successfully in your practice this year? Or has a program fallen through the cracks that perhaps was implemented before and you would like to revitalize it?

Have you been wanting to add Soft-Tissue Diode Laser to your practice to really Level-up your periodontal therapy protocols and enhance client outcomes?

Have you successfully implemented the Classifications for Periodontal and Peri-Implant Diseases and Conditions?

Are you still struggling with your instrument maintenance and would like to set up a system to ensure that you are always using optimal instruments?

Are you screening your clients for Sleep Apnea and have implemented a protocol for your entire office to follow?

Are you totally confident in your Oral Cancer Screening techniques and documentation of findings?

The list could go on and on...

Now is the time to reflect on where you are at and where you would like to be by the end of the year or the end of next year!

Create a goal, and then a learning plan to help you achieve this goal. Find a mentor or a coach or look for courses that can help you get to where you would like to be.

Growth = Professional Confidence and Satisfaction = Happiness

Kindest regards,


Kathleen's Blog - November 9, 2021
November 9, 2021 at 5:00 AM

Beth Parkes and myself are just back from a very dental hygiene road trip!

We went to Ottawa on Thursday (a 5-hour drive from my home and Beth flew as it is that much farther for her!). We presented, for the first time in person since PDC 2020, with Patterson Dental ~ Time for a Reset! Friday, we had The RDH View with Dr. Hassanpour, we then went on a webinar to receive some training from Crest & Oral B on their new toothpaste DENSIFY and then met with Oral Science RDH Rep, Pam Bedour later that day. We spent Saturday at the Sinclair Branch and Beth did the Laser Training Certification program for a group of dental hygienists. Sunday we did an in-office Laser Training for an office who couldn't attend on the Saturday and then went for a visit with the Peers from Dental Peers Group and headed home on Monday.

It was a jammed packed four days. Very rich with social interaction and sharing stories all things dental related! It was absolutely amazing and much needed after almost 2 years of being virtual.

Every person who works with one of the companies were so extremely helpful and excited for their first live event as well.

All the attendees left feeling excited and engaged about their profession.

This was good for all of our souls. It truly was a Time for a Reset kind of trip!

It is so important for us to network with other dental hygienists and industry leaders to learn and share stories. We can get so much out of any course or lecture; however, there is so much more that we learn from one another outside of that particular course or event.

I am excited for more. It is starting to feel a little more normal.

If you would ever like an event like this in your area, just reach out to us! This is how this Ottawa weekend all started!

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Kathleen Bokrossy, RDH ~ President of rdhu

Kathleen's Blog - November 2, 2021
November 2, 2021 at 4:00 AM

I love this time of year as it gets me in an excited mood, like the countdown is on to get what I need to get done and achieve my goals that I have set out for myself for 2021!

Whether it is personal or professional, the countdown is on! We have two months remaining in 2021!

This is a great time to reflect on the goals you set out for yourself.

Did you write them down? Do they need to be adjusted? You must write them down! A goal statement must be SMART (Specific, Measurable, Attainable, Relevant, Timely). Studies have shown that if you don't write them down there is less chance of you successfully achieving your goal. It's like it did not or could not happen!

Kind of like Documentation, if it isn't recorded it didn't happen!

We have two months left, so here's what I did this past Sunday so I can Finish 2021 strong!

1. Reviewed my current goals and adjusted where I needed to.

2. I turned a couple of my goals into smaller ones (bite size pieces so that they are attainable) with an end date of November 30th and then again December 31st (rather than just stating by the end of 2021), so I have milestone that I would like to reach by the end of each month.

3. Set out a daily action plan on what I need to do (and NOT do!) to make these goals happen this year!

The action plan needs to be reviewed daily and list 3 things you can do that day to make achieving your goal a reality!

For achieving professional QA goals...

The last 3 months are always a busy time of year for us as we have some of our Albertan members working on their CE cycle ending in October, and then many who are on an end-of-the-year cycle (with some are scrambling last minute as life gets in the way)!

We have lots of great courses coming up that are not only educational but also inspirational and motivational. If you are registered in a province where you must have layered learning, we always include these in our courses.

Feel free to reach out to us with any specific help or question, we want to help you finish your Professional goals strong!

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Kathleen's Blog - October 26, 2021
October 26, 2021 at 4:00 AM

Well, I can't believe we are here at the end of October, 2021! Where did this year go?

We have so many things happening before the end of the year! A busy November, which includes some live events for us!

Next week, Beth and I will be in Ottawa with Patterson Dental presenting: Time for a Reset: Strategies to help you succeed with client outcomes! (See below for the flyer with registration info. At this point, there are some spots left). This presentation is all about energy management. What we can do at home, for ourselves personally and then in our practice. How can we succeed with client outcomes if we aren't taking care of other parts of our lives. We need to be reminded that we come first. If we aren't taking care of ourselves, there won't be anything left to give to our family, friends and essentially our clients.

We will also have a portfolio talk during this presentation and have some great resources, gifts and prizes as well. If you are from the Ottawa area, please check out the flyer below and register ASAP.

This will be the first presentation since we presented at the Pacific Dental Conference in Vancouver in March 2020 and we are really looking forward to being with a live audience again so we can all share and learn from each other.

We are also presenting Soft-Tissue Laser Training at Sinclair on the Saturday, November 6th and have 2 spots left!

Life is starting to feel a little more normal!

If you are falling behind with your Quality Assurance Requirements, and trying to maintain that 25 hours/year CQI goal, you still have time. See below for some really amazing courses and events that we have planned for you!

Also, if you are on Instagram and Facebook, we would love for you to connect with us as we share many of our upcoming courses and events that you may be interested in and also just started a weekly Tip of the Week for all things instrumentation! Click here for Instagram and here for Facebook!

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Kathleen's Blog - October 19, 2021
October 19, 2021 at 4:00 AM

I did an impromptu video with Dr. Uche Odiatu this morning regarding his upcoming Virtual day with us! Uche was taking a walk in the park before going to his office, I messaged him and he said, sure, let's get on and record.

I love this kind of spontaneity!

We didn't wait for the perfect moment to record. Uche didn't have to be home in front of his computer. We didn't have a planned script. We were like, let's go on and do this!

As dental hygienists, and most of us being in the Type A category, we often feel that everything has to be perfect before we put it out into the world!

We need to stop worrying about putting ourselves out there waiting for that perfect moment, the perfect timing, the perfect idea, the perfect blog, the perfect video, the perfect article, the perfect post, or waiting to complete a project or program before sharing it with others!

Nothing will ever be perfect! Ever. You will always find areas that you won't be happy with!

If you are waiting until something is perfect to put it out into the world you may find you will never do it.

Nothing has to be perfect. Get it started. Share with others. Over time, you will improve. But if you don't put it out there now, when are you going to start?

Don't wait for the perfect anything and just get out there!

Click here to see the not so perfect video I did with Uche this morning (it's less than 5 min)!

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Kathleen's Blog - October 12, 2021
October 12, 2021 at 4:00 AM

I hope you had a great Thanksgiving weekend!

After most of us missed the opportunity to be with family last year, we all have so much to be thankful for even more this year!

Being thankful and showing gratitude is something that we can do every day. Many of us express gratitude without thinking. It comes naturally; whereas, many of us need to make it a mindful or conscious effort to express gratitude.

Practicing gratitude has incredible effects, from improving our mental health to boosting our relationships with others. Explore ways you can be more appreciative!

Expressing gratitude can start with a simple journal. Reflecting on your day, reliving that moment and writing down 3 things that you are grateful for that happened that day. It could be as simple as your spouse bringing you a cup of coffee or the sound of the birds on your walk or a colleague helping you out at the office.

Did you know that employers or managers who express their appreciation for their team have a more engaged team?

If your manager isn’t big on compliments or positive support, develop your own ways of showing gratitude. Allow yourself to feel good about something you accomplished that day, even if it was only your ability to stay cool during a stressful situation.

Show appreciation for your team and other colleagues. Giving compliments feels almost as good, and sometimes more so, then getting them.

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Kathleen's Blog - October 5, 2021
With Special Guest Author - Lorraine Gambacourt
October 5, 2021 at 4:00 AM

This week's blog is written by Lorraine Gambacourt, RDH, Presenter and Laser Trainer with rdhu!

Recognize the Signs…

Last week I was forced to slow down, which is something I absolutely have no patience for! I did something to my back while lifting one of my grandchildren. I am sure you have had a similar experience of bending, leaning or lifting something the wrong way…

Sitting, standing, and walking was challenging for several days. Note to self: Pay more attention to the “proper way to lift”, which has become increasingly more relevant in the last 5 years as I…urgh… get older…

After 36 years in this profession, my posture, or often lack of good posture, has been biting me in the butt (literally!) I have had more days off because of back related issues in the past five years, than I have for severe cold/flu/aches etc. in the past 36!

You may not be surprised to learn that the top reason for early retirement for dental practitioners is related to musculoskeletal disorders. So, if your goal is to have a long career, be sure to take care of you!

I thought I would impart some wisdom/suggestions that may help you avoid a similar fate. We must take care of both our physical and mental stresses in order to live happier, more fulfilling lives…

Here are a few things to consider:

· Ensure your instruments are sharp.

· Pay attention to your body position. Click here to access a great article sharing some basic ergonomic principles:

· Invest in loupes. High Quality Loupes! They provide you with better vision, which will help keep your posture more upright and avoid having to contort your body in order to see effectively.

· Whether working clinically or from a desk, make sure your chair is providing you with the proper lumbar support.

· Know your limitations. Maybe you are saying “yes” too often. Recognize the triggers and signs that you are over-extending yourself. (Body aches, anxiety, agitation, frustration). It’s ok to say no to working extra hours if it is going to stress you out!

· Try a few yoga stretches!

· Gift yourself with down time. If you are feeling stressed or anxious as you work towards meeting a deadline, take a short nature walk, do some deep belly breathing, engage in a short meditation or practice mindfulness for even a few minutes. All of these practices will help you to release tension, clear your mind and return to your task or project fully engaged and more creative.

I am sure many of you, as I do, have roles that go beyond clinical practice which give you a great sense of accomplishment. Busyness seems natural in the world we live in today. The key is to find that balance.

So today, be unstoppable, invincible, and powerful! But pay attention to what your body is telling you, so you can make the changes you need to make and take the time you need to rest, recoup, strengthen and be better for yourself and those around you.

Quote: Everyday brings a choice. To practice stress or to practice peace. Joan Borysenko


Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


How quality assurance in dental hygiene helps you become a great hygienist
October 1, 2021 at 7:00 AM
How quality assurance in dental hygiene helps you become a great hygienist

If you’re trying to become the best version of your professional self, you must find ways to continue to better yourself. This includes learning new techniques, gaining more knowledge about the field, and always reflecting on the work that you do. At rdhu, we want to help you improve by providing you with tips to becoming a great hygienist by performing quality assurance dental hygiene. Read our guide to learn more about what this means and how it will benefit you.

What is quality assurance?

Before we get too into what it takes to become a great hygienist, let’s explore what exactly quality assurance in dental hygiene means. First of all, quality assurance is the assessment of the quality of patient care. This includes making necessary changes to patient care plans and procedures that are necessary to ensure proper treatment and disease prevention.

Now that we understand quality assurance, it’s time to see how it applies to improving as a dental hygienist.

Prevent disease through education

One of the main things you’re tasked with as a dental hygienist is educating patients who come into the office where you work. This includes everything from the proper technique in brushing and flossing their teeth to addressing individual concerns patients have with their teeth. It’s important that you understand the significance of the education you’re providing patients with as these are the practices that they’ll put into place until the next time they visit the office. You need to have a strong understanding of proper technique and why it’s important.

Chart documentation

Chances are good that there are a lot of patients who come through the office where you work. This makes it incredibly difficult to remember unique details about each one as you likely see them only twice a year. Charting patient information is a critical aspect of providing quality care and continuing to improve it over time. This is how you can monitor the progression of teeth as they come in for young patients, changes in bite and wear on teeth in older patients, and much more. Keep detailed records of each patient so you can continue to help them keep their teeth healthy and strong.

Attention to detail

Keep in mind that no matter how often your patients look in the mirror at their teeth, they’ll never get the same view of their mouth that you get. It’s your responsibility to pay close attention to the most minuscule details of their mouths so you can catch infection or decay before either becomes a major issue.


It’s common for patients to not pay any attention to their teeth until there’s a problem. This could be a broken tooth, a painful abscess, or any number of issues that draw their attention to their mouth. When this happens, they’re going to come to you for answers. You need to be able to provide answers as to the problem they’re having and how it will be addressed.

Sign up for courses

Take your practice of quality assurance in dental hygiene to the next level so you can be the best you can be as a hygienist. Sign up for courses with rdhu today and get the best continuing education courses for your career. You’ll continue to learn more about the practical side of your job as well as the medical theory that goes with it. Feel free to give us a call at 289-337-5277 or toll-free at 1-855-295-7348 with any questions you have about what we have to offer. You can also send your inquiries via our online contact form.

Kathleen's Blog - September 28, 2021
September 28, 2021 at 4:00 AM

To stay on the Energy Drainer topic, (because I know we are all feeling it these days!), I thought I would share another thing that we can do to maintain our energy. And that is how to not let things knock us down for too long!

We all hit obstacles in our life that can many times knock us down. The key is to be mindful that this is happening, accept what has happened, allow yourself a set amount of time to feel the pain, and then get over it and move on. I am not referring to loss of a loved one; I am referring to getting knocked down from an event or someone who has been hurtful toward you.

It's not easy to do.

When things knock us down, we get thrown off balance.

It's okay to feel the pain from what has happened but you can't let it take you down for too long. You can't let it control your thoughts for months or even years.

I have had things happen to me, as an example, in my business life.

Major things that totally knocked me down.

They were pretty major events in my life. They knocked me down for a long time.

Once I heard this concept, about not letting the things that you have no control over to control your life, and to come up with a Plan B and move on, I implemented and no longer allow myself to feel drained for too long!

Have a positive mindset. Stuff happens to all of us, whether it is personal or professional. You just have to be mindful of what is happening. Allow yourself a certain amount of time to grieve or be upset. Have a plan in place to either remove yourself from this draining situation or accept what has happened and move on.

  1. Take some time to relax: Take some time to care for yourself. ...
  2. Practice mindfulness: Mindfulness is learning how to focus your attention and become more aware. ...
  3. Distract your mind and focus on something else: Focus your mind on something other than what's causing your stress.

We need to try and keep centred! Don't let others take you down!

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Kathleen's Blog - September 21, 2021
September 21, 2021 at 4:00 AM

To stay on the Energy Drainer topic, I thought I would share something that I focus on daily, that helps me maintain my energy, and keeps me on track and that is planning my day.

I 'Design my Day'.

If we don't control our day, our day will control us!

Let's take a look at how you could Design Your Day:

Designing a Great Startup Routine

The way you start your day can have a dramatic impact on whether you start the day feeling fresh, centred, and from a firm foundation rather than starting a day running, looking for things and feeling like chicken with its head cut off. I have seen the difference in myself once I wrote out a plan for my Start-up routine!

What is your morning routine like? Do you have one designed?

My morning routine begins with my yoga mat in my bedroom in front of the window so that I can start with some meditation and stretches/poses. My water bottle is also sitting there ready so that I am not having to fetch this. I also have my fitness clothes set out so I don't have to search for things.

I then go for a walk and do some fitness.

I often hear "I don't have time!"

Even if you don't have too much time, taking 10 minutes for some self-care will set your day for success. What a difference it makes with your mindset!

Designing a Workday Routine

Then it's time to get ready for a workday!

Do you have a routine in place?

Do you check your client's charts the night before or go in early to review who is coming in and what you will need?

Taking the time to review your charts is another great way to set your day up for success.

A typical day in a clinical setting, is pretty much set up for you. Hopefully, you have some control of your day in your practice. Perhaps it starts with the morning meeting/huddle to help make sure everything runs smoothly to plan on what you will need for each client, who will need an exam and perhaps who can help you when indicated. Also, this is a great chance to review who has outstanding treatment, etc.

Do you try to schedule your more difficult cases in the morning?

Do you have sufficient time in your appointment, or are you stressed and feeling like you need to pack everything in one appointment?

Do you have weekly or monthly meetings to look at the past week or month and look forward toward the next week or month? Do you look at your production numbers so that you can see where you are at and set goals for the next month?

Designing an Evening Routine

We live in such a go-go busy life. It is a great idea to take some time for yourself to set your next day up for success. Plan an evening shut-down time.

Plan and prepare your meals that you will take to work. Get your fitness clothes, and shoes out, water, etc. so that you are all set to go in the morning!

Shut down the TV a half hour before bed.

Take time to sit on your mat again and do 10 minutes of meditation and stretching.

Perhaps you can reflect on the day. Do you keep a journal? Writing down the things you are grateful for each day will have a big impact on your health and happiness. It only takes a few minutes a day, but it can give you a lasting mood boost that can take you from feeling “okay” to feeling “great” on a more regular basis.

We need more reminders of these things especially during these days that can bring on so much fatigue.

We need to design our day or our day will be designed for us.

Make your day happen otherwise your day will happen to you!

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Kathleen's Blog - September 14, 2021
September 14, 2021 at 4:00 AM

To stay on the Energy Drainer topic, I thought I would share something that I try to implement every day. It's not easy to do and I don't do it all the time, but I certainly try to make myself aware of this as much as I humanly can.

Have you ever driven to work or somewhere and thought to yourself, "I don't even remember driving here?"

Or you are working on your client/patient and thinking, "What will I make for supper?" "Who will take little Johnny to soccer practice?"

Or you are at home and thinking "I wonder if Mrs. Jones is using her iO Power Brush? I wonder if she likes it?"

You see, I use to do this all the time until I became aware that I was doing it and then made a conscious effort to change!

Years ago, my kids actually said, "Mom, you aren't listening to me!" "Mom, why are you always on your phone?"

This was a wake up call for me and I started making a conscious effort to live in the moment. When I am at work, I am at work. When I am home with my family and friends, I am home with my family and friends. It has taken me a few years for it to be a natural thing but when I first started I was very aware that I was creating a new habit.

I started implementing WIN ~ What's Important Now?

W.I.N. is a simple but powerful acronym that comes from the famous Notre Dame football coach Lou Holtz. It stands for "What’s Important Now?" Holtz instructed his players to ask themselves this question 35 times a day. He wanted them to think about it when they woke up, while they were in class, study hall, the weight room, the practice field, standing on the sidelines during a game and while on the playing field. Holtz wanted his players to be able to learn to focus on what mattered most at any given time.

When I discovered this, it seemed so simple but it's not easy. This to me is how one could achieve Work Life Balance.

It's about being present and living with intention.

So when you're at work, be at work. Don’t be thinking about all the things you have to do at home like groceries and activities. When the door closes behind you at the office, leave your work behind. Then when you're at home, be at home. Don’t’ be thinking about work.

When you are organized and prepared both at work and at home, you can do this!

Think about What's Important Now!

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


What to expect from online dental hygiene courses in Canada
September 12, 2021 at 4:00 AM
A computer with a notepad, two pens, and a pair of earbuds.

Online courses and coaching are a great resource for continuing education and professional development for just about any career field, and it’s no different for dental hygienists. Since the documented shortage of dental hygienists in Canada over 15 years ago, the availability of online courses and learning resources for this profession has expanded tremendously. Many people considering this option may not know what to expect, though, and may not be fully aware of how exactly online courses can be beneficial for a dental hygienist.

Rdhu offers online dental hygiene courses in Canada to help you strengthen your capabilities in your practice, enhance your marketing, keep you up to date on important new developments in the field, and more. As dental hygienists ourselves, we know from experience how important these things are for thriving in your career, and our goal is to make them as available and accessible as possible to others in the field.

Read on for more of the specific benefits of online courses and resources like ours, some of the essential information you need to know about this learning format, and what sets us apart from other options you may be considering.

Benefits of online courses

Continuing education in general comes with a lot of benefits, besides keeping up with our regulatory requirements. As mentioned before, it’s a great way to stay on top of new developments, trends and information in your career field and industry, which enables you to stand out among other professionals like yourself. We’ve written more about this topic in particular on our blog before.

Taking advantage of online continuing education resources, though, makes these benefits accessible to many more people who may not have the time to attend in-person courses or seminars. A successful dental hygienist is likely to be busy much of the time working in and on their practice, after all! These options also make some of the additional benefits of continuing education like networking available to you on a schedule that works for you.

Essential information

So how exactly do online dental hygiene courses in Canada work, and what are some of the most important points you need to know about them? The Canadian Dental Hygienists Association covers many of these in their FAQ about online courses, but we’ll summarize some of those points for a quicker, basic understanding.

Dental hygienists need a certain number of professional development credits to renew their annual license/registration with the dental hygiene regulatory authority in their jurisdiction. Your local DHRA determines how many credits you’ll need and which courses are acceptable for those credits. Successfully completing each course will grant you a certificate of completion which may be submitted to the DHRA for recognition and credits toward license renewal and professional development.

Why rdhu?

Since its beginning in 2009, rdhu has continued to grow as a favored learning resource for over 16,000 members throughout Canada and the world. We’re the first hands-on professional development centre for dental hygienists, and our recognition of the importance of continuing education in this career field can be felt in everything we do.

From Quality Assurance activities to business development, we offer resources for dental hygienists, by dental hygienists, and through offerings like our online courses, we strive to make these resources available to you no matter where you are or what your schedule looks like. Read more about us or our courses and other services now!

Sign up and learn with us now!

The process of continuing education shouldn’t just be one where you’re going through the motions or find nothing of value to your practice. At rdhu, it’s important to us that our online courses and other services keep you at the top of your field, as they have for thousands of other professionals already. Sign up for our online courses and join them now!

Kathleen's Blog - September 7, 2021
With Special Guest Author - Lorraine Gambacourt
September 7, 2021 at 4:00 AM

This week's blog is from Lorraine Gambacourt, RDH, Presenter and Laser Trainer.

Embracing Fear=Relief and Reward

Kathleen wrote a wonderful blog last week about facing your fears. As I read it, it made me reflect on the challenges and fears that have reared their ugly heads in my life over the past several years, and the steps I took to move through them. As horrible as it can feel in the midst of your greatest challenge, it is equally as rewarding when you push through to the other side.

What fear are you dealing with right now? Or rather, maybe it is not a paralyzing fear, but a nagging thought that keeps popping into your brain over and over, forcing you to face something—to step out of your comfort zone and take some bad*** action! Unfortunately, speaking from personal experience, the unwelcome thoughts won’t stop until you deal with it. The old adage “if I ignore it will go away” is not truth. It is best to just embrace whatever it is and push through to the other side where there is relief, and a deep sense of accomplishment that comes with a resounding “YES!” that reverberates through your entire being!

2019 was my last audit year. Although early in the year, I got a good head start on my portfolio, I had a very busy 6 months that kept me from completing it. It was this time of year, September, when I started working on it again chunking it out a little each week. I was determined that I was NOT going to be among those who waited until December stricken with panic with no hope of enjoying the holidays. FOMO—fear of missing out can be a huge motivator!

Maybe your portfolio is not your fear or challenge right now. Maybe you are in a workplace that is making you feel miserable but the idea of putting together a resume and going through an interview process is even more daunting? Maybe you have always dreamed of starting your own Independent Hygiene Clinic, but the responsibilities scare you, or you don’t know where to begin. Perhaps you want to supplement your income and work with another company or become a speaker to share your knowledge and experience!

Kathleen made some valid points in her blog last week that are worth repeating: Carrying around a fear is an energy drainer. She also said that a big part of transformation is recognizing the things that don't serve you and then making a plan to make change happen, and that those obstacles (things that don’t serve you) prevent you from being the best version of yourself…

Don’t miss out on being the best version of you. You have talents and gifts that you were born with and need to be shared so you can make more of a difference in this world!

I just finished a MindValley course called The Habit of Ferocity. I love learning. Especially things that empower me to be better and may even ease some pain along the way! I would like to share some of the things I learned that really resonated that may help you overcome any obstacle.

Fear automatically shows up when we face a challenge. Fear is a mind killer, causes you to constrict, and release neurochemicals that block learning and creativity. An interesting point to make however, is that mammals have a difficult time feeling curiosity/excitement, and anxiety/fear at the same time! When you train up curiosity, you dampen fear.

The presenter of this course mentioned a study that compared using mindfulness meditation to reduce fear, versus something called cognitive reframing. An example of this is thinking about the thing you are fearful about and saying “I am excited!” THREE times. This practice turned out to be more effective than 20 minutes of meditation!

Fear, challenge and risk taking can also be powerful motivators. Whenever you prepare to take a risk or move in a fear you get a huge rush of dopamine, that “feel good” brain chemical which will help you to keep going! For super successful people, fear is a constant companion. They run towards challenge, use fear as a compass and lean into challenges on a daily basis, a little at a time.

Below are some simple actions steps to help transmute any fear. The first thing you must do however, is to decide if you are willing to do something differently or take some sort of action. If you are not going to change your behaviour, the fear is going to continue to resurface.

· Make a list of the 3 biggest fears you have

· Chunk each one down into small action steps

· Ask yourself: How can I do this? Who can I speak to who has “been there, done that” that can help to decrease my fear and anxiety? Do I have enough information to help me move forward? If not, do some research. ( All of these questions helps train up your curiosity)

· Think about the thing you are fearful of and say “I am excited” three times out loud!

So, is it time for you to rise to a challenge? Face the fear and do it anyway? Will the result be worth it? Absolutely!!

The Journey of a thousand miles begins with a single step. Lao Tzu

Kathleen created a Google Form (please click) for you to share your fears. She would love to hear from you as she speaks about overcoming fear in some of her presentations. You can be anonymous or share your name. She will be the only one sifting through these.

Lorraine Gambacourt, RDH

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Kathleen's Blog - August 31, 2021
August 31, 2021 at 4:00 AM

We take this time of year to update our courses, to get them ready for the Fall presentations and speaking events.

One of the things that I talk about in my Energy Management program are Energy Drainers. I have a whole list of them to share, on how to recognize them and what to do, but would love your help with one in particular!

I speak about Facing Your Fears. I do this because I believe that carrying around a fear that doesn't warrant the attention you give it, is an energy drainer.

One of my fears was speaking in front of a group of people. Even a small group. As a child I grew up with a stutter. I was fine most times one on one but any time I had to say two words in class, or even answer the phone with a "Good morning Baskin Robbins" (I use to work there) for example, I couldn't do it.

I remember when I was in Grade 11 my mom thought she would surprise me and enter me in the Miss Teen Toronto pageant. Well out of 250 applicants and a series of interviews, I made it to the top 5, which meant I had to go up on a stage and say Good evening and say my speech. Hard G's were difficult for me to get out. So I got up and said "Hi" instead and then shared my aspirations.

Fast forward to many years later, where it was time for me to get over this fear and ultimately my stutter and start presenting.

I owned my own dental instrument company and I remember many years ago I hired a prof from one of the dental hygiene schools to present for me. I couldn't even introduce her!

Now, I present for a living and have presented to hundreds of groups from dental assistants, to dentists and specialists, to dental hygienists. I feel confident in front of the camera, or an audience or even an interview style and have presented to large groups, the largest being at RDH Under One Roof to 2200 people (including my proud son in the audience).

So I would love to hear from you. What is your fear? What obstacles do you have to overcome to be the best version of yourself? I know many fear our Quality Assurance program, or have a fear of feeling left behind, which is why I am so passionate about keeping current, learning new skills, knowing your material and feeling confident in your practice.

We have created a Google Form (please click) for you to share your fears. I would love some new material for this portion of my presentation. You can be anonymous or share your name. I will be the only one sifting through these.

I am passionate about transformation and a big part of transformation is recognizing the things that don't serve you and making a plan to make change happen.

Thank you in advance for your participation!

See you soon in one of our courses :)

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Kathleen's Blog - August 24, 2021
August 24, 2021 at 4:00 AM

Growth = Happiness

If you stop growing, stop progressing, not setting goals, we can end up feeling stagnant and drift through life!

We have all been there where we wake up one morning and can't believe that the year has flown by. We evaluate and find that nothing has changed, or even worse, we may have regressed!

If we don't self-assess in both our personal and professional lives and create a plan to help move us forward, to help us grow, we will be doing the same thing every day.

What sort of goals can you make for yourself?

Could it be financial? Savings or earning more? What do you have to do to get there? Write down your goal, and make a plan for how you will achieve that goal and set a date to complete that goal.

Could it be physical? Lose weight or tone? What do you have to do to get there?

Could it be with relationships? Be closer with your spouse or a loved one? What do you have to do to get there?

Could it be professional? Are you happy in your position at work? Are you growing as a dental hygienist? What do you have to do to get there?

Writing down your goals increases your chance of making change in your life by 42%!

Think about if you are renovating your home, you don't just take a sledge hammer and start. You choose the room, create the design and know what the end result will look like and make a plan on how you are going to get there!

We are almost into the last quarter for 2021! Where are you at with your personal and professional goals?

What SMART goal can you create to finish 2021 strong?

  • S - Specific
  • M - Measurable
  • A- Attainable/Achievable
  • R - Relevant
  • T - Timely

If we aren't growing, aren't progressing, we can't fully be engaged in life and feel happy!

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Why dental continuing education in Toronto is essential
August 18, 2021 at 7:00 AM
A woman working on online courses. Dental continuing education in Toronto is gret because it can be tailored to any schedule.

The modern job market changes daily. Its demands are constantly evolving, and requisite skills are perpetually expanding. If you fail to adapt, you get left behind. These modern demands are why dental continuing education in Toronto is so essential. However, if you’re unsure where to start, you came to the right place. We’ve been the benchmark for providing innovative ways to learn across the globe since 2009. Let us help you grow.

Here’s why you need continuing education:

It increases your value

One of the biggest reasons to consider dental continuing education in Toronto is it makes you a more valuable candidate, and therefore more employable.

The most employable candidates add the most value to companies. Considering the value you bring is crucial. Those who pursue continuing education are more likely to exhibit greater problem-solving capabilities and higher productivity.

Moreover, every time you embark on continuing education, you’re learning new skills that enable you to do more for companies, making you far more desirable. No matter the field, and particularly in dentistry, it’s intensely competitive. Competitive edges are invaluable.

Companies are looking for well-trained, versatile employees over those who exhibit the bare minimum. Your initiative won’t go unnoticed. Ultimately, you’re demonstrating you’re able and willing to learn.

If finding out how to increase your value is difficult, at rdhu, we can optimize your professional value and make you an irresistible candidate.

It provides you with job security

In the current job market, things change every day. This is an essential reason to consider dental continuing education in Toronto.

If you fail to adapt, you’ll be left behind. It’s a severe detriment to job security, and it’s essential to continue to learn and grow to keep up. If you don’t, there will be other candidates who’ve put in the time and work to outperform you. For dental hygienists, this is no different.

Continuing education enhances your skill-set and overall performance, rendering you indispensable. No job is 100% secure. Continuing education can even be a contingency plan that enables you to transition to a new field or company with greater job security.

If job security is a concern, or even if you’re just interested in bolstering it, we can help you secure your professional future and guarantee more stability.

It expands your network

One of the most crucial assets to anyone in the workforce is a good network. Networking is a critical reason to consider dental continuing education in Toronto.

Anytime you take courses online or offline, and anytime you attend events or workshops, you’re putting yourself in a position to meet like-minded people in the same situation. This is critical because you never know who you’re talking to.

Networking is one of the greatest ways to open yourself up to future opportunities. The people you take classes with could end up being a future employer, or even a current one, and that could pay dividends for your career.

More importantly, whenever you network, it inspires you to work harder, advance further, and heighten your ambitions. Attending these classes and performing well is the clearest demonstration of aptitude, ambition, and an ability and willingness to learn.

Even meeting a potential mentor is hugely beneficial, and the valuable contacts you acquire could turn into prospects you would have never considered or been considered for.

Sign up for continuing education now!

Professional development is a never-ending process. Ultimately, stagnation is your worst enemy. If you’re interested in continuing education in Toronto to improve and grow, at rdhu, we’ve been the leading provider since 2009. With over 16,000 members worldwide, we’re the first hands-on professional development center for dental hygienists. Sign up for continuing education now! We’ll help you realize your full potential.

Kathleen's Blog - August 17, 2021
With Special Guest Author, Lorraine Gambacourt
August 17, 2021 at 4:00 AM

We had a great off-site (aka in-office) Laser Training this past weekend, which inspired Lorraine Gambacourt, RDH (one of rdhu's Laser Trainers) to write this week's blog!

Nightmare on Oral Health Street: How dangerous is Pg to our health?

It has been well documented that Porphyromonas gingivalis has been labelled a keystone periodontal pathogen that plays a significant role in the onset and progression of periodontitis. This highly intelligent pathogen can communicate with other pathogens and essentially boost the virulence of the entire bacterial colony as well as manipulate the host response.

While I hope this knowledge is not creating nightmares for you, I am sure this pathogen has been on your mind from time to time and been a source of many google searches to better understand its role in periodontal tissue destruction and systemic health.

Newsflash! Potential Goal Statement:

I plan to improve my dental hygiene practice by ....

better understanding the role of P. gingivalis in periodontal and systemic health and the treatment protocols that can positively influence this so that I can make changes to my practice as required.

I just came across a study from November 2020 entitled: Porphyromonas gingivalis and Its Systemic Impact: Current Status. Among the numerous systemic connections listed that are linked to Pg, included two that we hear most often about; Alzheimer’s disease and rheumatoid arthritis. A bit of a shocker to me however, was the mention in this publication of a study by Wang et al which provided the first experimental evidence that P. gingivalis could be a risk factor for depression!

And the hits just keep on coming!

Another association worth mentioning is the presence of P. gingivalis within the placenta or umbilical cord of pregnant women leading to many pregnancy complications, including preterm birth (PB), preeclampsia, and pregnancy-related hypertensive disorders.

Dr. Bradley Bale, one of the nation’s leading specialists in preventing heart attacks, stroke and diabetes, has stated “Pg is not conducive with a healthy heart.”

So what weapon can we use to slay this beast?!

P. gingivalis is a late colonizer becoming abundant in the dental plaque microbiome if biofilm is left undisturbed and allowed to mature. It is also more prevalent in pockets depths greater than 4mm. It invades the human body and influences general health in four main ways, one of which is by bacteremia. In a healthy, balanced biofilm the consistent disruption of plaque through excellent oral hygiene methods (which should always be a focus in client care) is key in preventing the growth of P. gingivalis and other pathogens, but many of our clients may need help initially to tip the balance towards health.

While systemic antibiotics have been recommended in the past to help combat severe periodontal disease, there are several modalities that can provide a “non-antibiotic” solution. The Diode Laser is a weapon we have in our arsenal that provides this type of solution!!

Yes, there is good news! P. gingivalis along with many other gram negative pathogens have a dark pigmentation. Diode laser energy just happens to be attracted to and absorbed by water, hemoglobin AND pigmentation. Therefore, this unique tool will have an affinity towards Pg and other dark pigmented pathogens that contribute to periodontal disease. Using the diode laser as part of your dental hygiene therapy at the beginning of your appointment will not only kill these pathogens but significantly reduce the potential for bacteremia, providing a wonderful tool to help you help your clients improve their oral health outcomes.

The number of dental Hygienists using lasers routinely has doubled since 2008!

Are you ready to jump aboard this fast moving train?!

Click here for our next laser training date that begins on Tuesday, September 21 (theory online). Hands-on date: Saturday, October 16th

Click here for additional dates! Refresher courses are available.

For additional modalities that you can incorporate, to support with your periodontal therapy, to target this pathogen, have you considered: DNA Pathogen testing, OraVital treatment, Periostat, local anti-microbials etc.

Did you know for your convenience we also offer in office certification? I just attended an office on Sunday and this group of four dental hygienists were happy to have me come to them, as working on Saturdays prevented them from being able to attend our facility for the hands-on portion. Contact us for more information about this service!

rdhu in-office laser course.png

'Lorraine did a fantastic job with our In Office Laser training. It was so convenient for her to come to us as our hygienists rotate working on Saturdays. The training was fun and very informative! I appreciated Lorraine’s patience and encouragement during our hands on portion. I now feel confident to apply my knowledge and provide my clients laser therapy to further assist with their oral health. I am so excited for the great results to come! '

Leman Kalomiris, RDH

Thank you, Lorraine, for this informative blog!

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Kathleen's Blog - August 10th, 2021
August 10, 2021 at 4:00 AM

I hope you are enjoying your summer vacation! I am just back from taking some time off and now gearing up for our courses and programs for the fall.

I know many of you have participated in our programs, both the free and purchased ones. We are grateful to have you here with us and for supporting us.

I wanted to address something that I see on the Facebook groups and this will not pertain to all who are reading this email, so please bear with me.

There are RDH's who publicly declare "I will never pay for a CE course". "I look for free ones only!" "Why should I pay for something that is sponsored?"

So, I wanted to share first why rdhu was created. Why we created this community.

rdh - as you know, stands for Registered Dental Hygienist

u - has multiple meanings. u - as in, it is all about YOU. How can we help you, the dental hygienist grow not only professionally but personally as well? How can we help make dental hygienists be more engaged and love what they do? How can we help remind dental hygienists that what they do is so important? How can we elevate the profession? How can we elevate you, as a dental hygienist? How can we deliver content that is engaging and provide takeaways to implement into their practice? How can we de-mystify the QA requirements and provide multiple resources so that we are the easy button for the dental hygienist?

u - as in continued education (have you seen iTunes U or MacDonalds U?) Also, it is not a Capital because we are not a University.

For years, I would go to seminars, most times it was in a room full of 100 - 200 other dental hygienists. As you know, I am from Ontario, so always had the dreaded and mysterious portfolio (at the time), on the forefront of my mind. I would leave the course feeling dissatisfied, like it was a waste of my time. I found the presenters and organizers not so engaging (for the most part) and most times I did not leave with any takeaways. I still feared the portfolio. I didn't know what was expected of me with regards to completing a successful submission.

Prior to the portfolio we collected CE points. This is way back and I remember showing up to courses with the team and half of the team would skip out once they collected points.

Do these past experiences sound familiar to you?

I knew I wanted to do something different. At the time I owned a dental instrument company where we had our own line of dental hygiene instruments. It was a great Canadian company that offered new instruments, maintenance (re-tipping and sharpening) programs, and hands-on courses. We had customers across North America (I sold the company 8 years ago). I had many dental hygienists share how much they really enjoyed the hands-on courses I provided in offices and at conferences. They enjoyed the hands-on learning and were able to implement the new knowledge and skill into practice right away and asked if I could do more. Could I offer more hands-on and engaging courses? At this time, I also had many dental hygienist talk to me about the portfolio and share how much anxiety it created.

This is when I set out to start a professional development company as I always look for a need or a void and try to fill it. I wanted to create a one-stop shop by providing courses that were engaging, highlight the new learning, and look for and share implementation strategies. For those who needed extra activities and a goal statement, we provided this info to help complete a goal. We bring the learning to life so that it isn't just mundane information that you would simply check off in a box, done! We also created an online Portfolio Manager and had 5000 dental hygienists maintain their portfolio through our system. We de-mystified the portfolio process.

rdhu created a change in the way professional development is delivered. We now see a lot of the things we started being shared with other presenters, other Professional Development companies and associations. Our concepts and our verbiage. For this I am so grateful that we are pioneers in this development. It didn't happen over night and it took a team to make this happen.

I am passionate about both professional and personal development. I didn't start a company that was about me. I am not the main presenter. We seek the best of the best. No one speaker should present on all topics as each specializes and does extensive research on the topic being presented.

I also believe in investing in personal and professional development. My husband and I take many courses and programs together. I especially love the ones where we can attend live, in person. Investing in these programs made me who I am today and I look forward to evolving every year.

Professional Development is expensive to deliver. Which is why we seek sponsorship to help off-set the cost for our registrants. We try our best to offer free CE when we can and charge a reasonable rate every other time to help you.

Many companies are offering free CE as it brings awareness to their company and essentially their products. Most of their CE will be short 1 -2 hours which is great to help layer and deepen your learning for a particular topic.

There are many behind-the-scenes resources that need to be in place to deliver Professional Development.

We, as a team, are passionate about delivering such great content and a world class Professional Development experience, like no other.

To our presenters who spend hours and hours on putting together presentations (and constantly updating!) and all the evidence-based research you do, thank you.

To our team who work so hard to deliver the rdhu experience, thank you.

To our sponsors and corporate partners who work tirelessly as a company to be innovative so that we can provide excellence to our patients, thank you,

And to you, our members, who share such nice emails of how much you appreciate the work we do, thank you,

I am super excited for the next few months of both Professional and Personal Development that we have in store for you! Let's finish the last few months of 2021 strong!

See you in September! Be sure to register ASAP as many of our programs have limited spaces available.

Please note, if you have any comments or suggestions, please email me personally at kathleen@rdhu.ca

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Kathleen's Blog - July 20th, 2021
July 20, 2021 at 4:00 AM

A few weeks ago, in our On-Track Tuesday blog, I shared that the power to raise people up by praise and recognition, is within us.

As a leader, we need to give validation to our team members and even to our patients and clients.

That it is appreciated and goes a long way. We need to support and encourage each other.

On the other side of this is the need to be able to have difficult conversations when warranted.

Many of us keep quiet when things are bothering us. We let things go. We may bring home our frustrations. We may share our complaints with others and in the end, the stress just gets to us.

If something is bothering you at your office (or even at home), it is important to recognize the feelings and take action.

Having these negative feelings is an energy drainer. If we don't act on figuring out a resolution, these negative feelings become energy vampires and they need to be addressed.

To have a difficult conversation one must be prepared, have a positive mindset and notes ready, along with a suggestion for a resolution.

You can also put a love, hate message in the same opening sentence.

For example, Lois, I love you on our team, but I hate or do not like (as my mam always taught me to never use the word hate!) the way that you do this (ie. gossip, never show up for the morning huddle, late coming in, complain about tasks, etc.).

This way you are starting the difficult conversation with a positive but then letting this person know that what they are doing isn't ok.

If you have to speak with an employer about a particular person that is draining the team, by starting the conversation with a positive, it sets the stage for a good conversation.

If you are working with the Rejectionist (that's my term for the receptionist that is kind of miserable, we all have worked with one, you know it!), this person is the face of your practice. They can make or break your practice. I know when we are presenting our Energy Management course to a live audience and if I mention this word, everyone looks at each other, eyes open wide as they all knew one along their professional career! Having a rejectionist in your office is an energy drainer and it needs to be addressed with the owner.

Making people aware that they are doing things that are affecting the morale or culture of the office is a difficult conversation but one that should be rewarding after.

If the person doesn't change even after they have been aware that their behaviour isn't ok, well perhaps it is time that they move on or if you can't take that negative energy any longer and cannot make change happen, perhaps you are the one that needs to move on (depending on the situation).

We spend a third of our lives at work, you better believe it's important to be happy!

Stay tuned for our next Energy Management for the Dental Hygienist program!

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Kathleen's Blog - July 13th, 2021
With Special Guest Author, Lorraine Gambacourt
July 13, 2021 at 4:00 AM

Hi friends!

I am on holiday this week and would like to thank Lorraine Gambacourt for writing my blog!

Downtime needs to be planned and I can say, having the support of such a great team, it is easy to turn 'it' off!

I hope you are having a great start to a fabulous summer!

This week's On-Track-Tuesday blog is brought to you by Lorraine Gambacourt, RDH, Presenter and Laser Trainer with rdhu.

Curiosity Lights The Fire

Many of us have become life-long learners expanding our knowledge and evolving in our dental hygiene practice. I love to learn something new. It’s what keeps me feeling fresh, energized and alive! Whether from reading, taking a course or listening to a podcast there are always insights, ideas, inspiration and knowledge to be found that can impact your personal and professional life.

In the blog I wrote last week I suggested to pay attention to things that spark your curiosity. Being curious, asking questions, and then paying attention to what comes up in the way of an idea, a book, a course, a conversation, or perhaps an article that you read is the starting point for that spark to burn brighter and ultimately unleash passion!

What stirs curiosity in you? When you scan through a list of courses what stands out? When you listen to a podcast, or read an article and find something that demands your attention do you do a google search to find more resources on the topic?

You could also begin by doing a PSR (professional self-reflection) by asking questions that can invoke curiosity such as:

· How can I improve communication with my clients to gain greater treatment acceptance or inspire behavioural change?

· How can I enhance my clinical skills?

· What skills can I learn to enhance treatment outcomes?

· What can I learn about or do differently that will help me make a bigger impact?

· What are my strengths and how can they benefit the practice?

· Are you a good organizer?

· Do you like to create things that will help the practice in some way?

· Do you have some marketing ideas?

· Could you be a leader in your hygiene department that influences the other hygienists in a positive way?

Then, pay attention to what comes up that you feel passionate about exploring and taking action on.

Passion can be the difference between good and great, ordinary and extraordinary… Passion is a key element that will distinguish between an individual who is merely doing his/her job, and one who excels at engaging with and educating their clients and ultimately loving what they do and the impact they are having!

So be curious. Let it light that fire within you to burn brighter. Learn something new. Be excited! Share your knowledge and passion with others! It will create a ripple effect that will make your chosen profession that much more rewarding!

Lorraine Gambacourt, RDH

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


What to expect from Crest & Oral B CE courses
July 7, 2021 at 7:00 AM
A woman working on online courses. Dental continuing education in Toronto is gret because it can be tailored to any schedule.

Continuing education is an important part of working in the healthcare field. Health science is always changing and more than simply getting your credits, it’s crucial that you keep up with the ever-changing world you work in. At rdhu, we provide continuing education courses for dental hygienists. With the help of Crest & Oral B CE courses, found at www.dentalcare.ca, you can get the credit hours that you need to maintain your registration. If you’ve never taken Crest & Oral B courses before, we have a short guide that will help you know what to expect.


The main purpose of continuing education courses is to ensure that you’re learning and progressing with the changes in your field. As you take these CE courses and apply what you’ve learned to your practical knowledge, you’ll continue to progress in your abilities and your field. Accredited CE courses are not only an essential part of growing with the dental field, but it’s also good for maintaining the skills you learned while you were in school.

Legal reminders

As a part of fulfilling your continuing education requirements, you must complete courses that cover the legal aspect of working as a dental hygienist. While these courses might not be the most desirable, they’re good to refresh your mind on the things that you need to know when it comes to the laws of dentistry. For instance, do you know your role in recognizing and reporting cases of child maltreatment? There are Crest & Oral B CE courses that are designed to specifically address such issues so you can be aware of what to look for and the proper steps to take to ensure that a pediatric patient is being cared for.

Preventive care

As a dental hygienist, it’s important that you’re able to recognize what your patients can do to practice oral hygiene. Preventive care courses are designed to provide recommendations that you can pass on to your patients so they’re aware of things they should be doing on a regular basis to keep their teeth and gums healthy. Your ability to recognize the current state of a patient’s oral hygiene is an excellent reference for them to know whether or not what they’re currently doing is enough to stay healthy.

Care for infants and children

Providing dental care for infants and children is very different than working with adults. Whether it’s because their mouths are much smaller, they have lower pain tolerance, or simply have a hard time sitting still, you’ll learn the best ways to manage the challenges that come with young patients. Crest & Oral B CE courses provide you with techniques and tactics that you can use while working with pediatric patients to not only ensure a more pleasant experience but also ways that you can teach them more about the importance of preventive care and building good habits at a young age.

Basic refreshers

Over the course of years, it’s not uncommon to forget some of the basics that you learned before and during dental hygiene school. With the help of CE courses, you can get refreshers on some of the basic knowledge and practices that you don’t use every day in your job.

Sign up with rdhu

While Crest & Oral B CE courses are an excellent free source for continuing education, rdhu provides practical, hands-on learning in addition to online learning. Get in touch with our team today to find out how you can sign up for our dental hygiene CE courses. It’s our goal to provide dental hygienists with the professional development they need to succeed in their field. Reach out for more information by calling 289-337-5277 or sending a message using our contact form.

Kathleen's Blog - July 6th, 2021
With Special Guest Author, Lorraine Gambacourt
July 6, 2021 at 4:00 AM

On-Track-Tuesday blog brought to you by Lorraine Gambacourt, RDH, Presenter and Laser Trainer with rdhu.

Take Time to Revel in the Stillness

For the past six months most of us have been hard at work, both clinically and academically, working on getting a good chunk of our 25 hours of continuing education taken care of and loaded into the SMILE portal. If this describes you, congratulations!! There is nothing worse than the feeling of impending doom and pressure come late fall if you’ve barely gotten started!

If this doesn’t describe you, have no fear. You can still avoid the stress of the feeling of what I just described… In fact, Beth Parkes and Kathleen Bokrossy can help you make that Mission Possible! It starts today; however, you can join in anytime over the summer and you will receive all the helpful emails, links to screen shares that walk you through the SMILE portal and any videos that they’ve created! (You will also have a chance to win some pretty amazing prizes!) Keep the Mission Possible Project communications in a separate folder and you will be able to access them any time.

The reality is—aside from our busy professional lives many of you have also had to juggle with and support your children with their online studies, and now that that is finally at an end for the summer months you are wondering how you are going to keep them occupied all summer!

Whether we have school age children, or we are empty nesters, summer months provide the perfect time to refresh and rejuvenate. The warmth makes us feel wonderful, we spend more time outdoors, and just naturally feel happier. You are also likely anticipating having some time off work to enjoy “Porta Backyarda” (with maybe an outing or to the Outlet mall?!)

I generally start my vacation time thinking I am going to get so much on my professional to do list done, but then end up ticking off absolutely nothing on that list, and instead end up simply revelling in the stillness. Just like the tide’s natural ebb and flow, when we’ve been on the go-go-go, we need time to simply “be”. Only then will we feel ready to take on a new spurt of learning and evolving. Within a couple of weeks you will be noticing things that invoke curiosity sparks, perhaps by scanning through some of the past The RDH View sessions if you didn’t have the chance to view live, or reviewing the courses listed in the rdhq 2021 RDHQ series.

Those curiosity sparks harness, passion and stimulation of new ideas, (more on this in my next blog) and it’s the passion that stokes the fire and keeps us learning, growing, evolving and ready to help our next client transition to a whole new level of oral and systemic health.

Enjoy your “still” time!

Lorraine Gambacourt, RDH

"Stillness is training for action." Andrew Cohen

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Kathleen's Blog - June 29, 2021
June 29, 2021 at 4:00 AM

We have wrapped up the year, besides the last evening for Myofunctional Therapy, which is tonight, all of our programs have come to a conclusion for the summer months.

Last week I presented two presentations. One with Dental Corp on Maintaining Your Energy and one with Biolase on The 8 Simple Secrets to Growing Your Practice through Lasers.

Both of these presentations are things that I love to share. Strategies to really help Transform the Dental Hygiene Experience for you, the clinician, your client and your practice.

At the end of each presentation, I was greeted with so many nice messages on how much the dental hygienists loved and appreciated the presentation. Many shared how it inspired them and gave a little reminder on the 'why' we do what we do and gave them a little bit of excitement and encouragement for new things.

I share this with you because I so appreciate the validation. We all work so hard, and as human beings, we all need and appreciate validation. To know that we are doing good. That we are exceeding expectations and that what we do matters. As a presenter, we spend many many hours researching the topic, organizing the presentation and going through to prepare for the actual presentation.

The power to raise people up by praise and recognition, is within us.

I praise each of our presenters and our team members as much as possible. I know it is appreciated and it goes a long way. We need to support and encourage each other.

As a leader, we need to give validation to our team members and even to our patients and clients.

People need to know that they are doing good. And if perhaps you aren't receiving praise from an employer, this is something that you can do for a co-worker. Others will take note, and may catch on.

Recognize those team members who go above and beyond and acknowledge them with praise.

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Kathleen's Blog - June 22, 2021
June 22, 2021 at 4:00 AM

To continue on with sharing the deficiencies that we found in this year's QA Records submissions....

This week, we will focus on the QA Test.

We had some dental hygienists contact us after they did not pass their QA Test and received the deficiency report.

Some had said that they "heard" the test was "easy" and took that option, only to discover that it is not that easy.

You see everyone gets a different test. No two tests are alike. The passing score for any given test will be unique to the combination of questions that appear on that particular test.

For example, a test that has a combination of more difficult questions will not have a passing score as high as a test that has a combination of easier questions on it.

The questions that appear on any test will be completely randomized.

Upon completion of the QA Test, registrants will not receive a final score or percentage, but will receive an overall exam result (successful or unsuccessful).

Additional feedback will include whether the standard was met or not in each of the ten question competencies.

Notification of incorrect answers at the completion of the test will not be provided.

The expectation to prepare for the test is that it should take you approximately 75 hours to prepare for the test. (Learning Portfolio is 75 hours of CQI activities).

As of November 2018, the test is no longer administered through the National Dental Hygiene Certification Board (NDHCB). It is now found on your SMILE Portal.

So, how would one prepare for the test? Here is a list of helpful resources:

  • Any current dental hygiene textbook and/or dental hygiene review book
  • CDHO Registrants’ Handbook CDHO’s Jurisprudence Education Module
  • CDHO Drugs in Dental Hygiene Practice Course
  • CDHO Knowledge Network CDHO Guidelines
  • CDHO Legislation and Bylaws Milestones Publications Dental Drug Reference

If you are taking the test...even though you are taking the test, you must be current on topics and it is expected of you to participate in Professional Development courses.

rdhu courses that will help you prepare for your QA Test and Practice Profile questions correctly (see below for registration):

~ Practice Profile Workshop or Quality Assurance Workshop (Coming this fall! Recording available for the summer months)

~ Process of Care (Coming this fall)

~ Documentation and Record Keeping (Coming this fall)

~ Prudent Jurisprudence (Coming this fall)

And other courses...

~ Infection Prevention and Control (through Germiphene)

~ Medical Emergencies (on the QA Coach portal)

And here is some exciting news....Beth Parkes and Kerry Lepicek are in the process of creating a QA Test Prep course designed to help you succeed!

~ QA Prep Test (Coming this fall) Click here to access!

For me, I like doing the Learning Portfolio and will always choose that option. Perhaps the QA Test is an option for you?!

And this, my friends, concludes the sharing of the 2021 Deficiencies through the On-Track Tuesdays!

If you need QA help, we have a group of wonderful coaches who would love to help you! Let's get you started ASAP! Get peace of mind and hire a coach!

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Kathleen's Blog - June 15, 2021
June 15, 2021 at 4:00 AM

To continue on with sharing the deficiencies that we found in this year's QA Records submissions....

This week, we will focus on the Practice Profile.

Whether you choose Path 1 (Learning Portfolio and Practice Profile) or Path 2 (QA Test and Practice Profile), you will need to ensure that you are current and meeting all CDHO Standards of Practice to answer the Practice Profile questions.

If you are taking the test...even though you are taking the test, you must be current on topics and it is expected of you to participate in Professional Development courses.

Courses that will help you answer the Practice Profile questions correctly:

~ Practice Profile Workshop

~ Process of Care

~ Documentation and Record Keeping

~ Infection Prevention and Control

~ Medical Emergencies

There are extra resources that are on the CDHO website will help you as well.

The tricky part of the Practice Profile is interpreting the questions. When the question indicates you or a another team member, the other team member could be a CDA or the dentist, etc. These questions are set up to ensure that your clients are receiving Comprehensive Care.

Most of the courses listed above are rdhu's core courses that we offer as live streaming courses; however, we are putting together QA Bundles for the summer and will have these ready for you by July 1st.

We are also offering the Mission Possible Project, where we will send you helpful screen share videos and short webinars to help encourage you to get your portfolio complete (as much as possible) by the end of the summer! We will have a couple of prizes to draw for those who enter the challenge.

Agent, are you up for the challenge? If so, we will send you more info shortly. Click here or the Mission Possible Project image below to get on the list!

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Kathleen's Blog - June 8, 2021
June 8, 2021 at 4:00 AM

To continue on with sharing the deficiencies that we found in this year's QA Records submissions....

2 weeks ago, on the On-Track Tuesday, we talked about creating a good Goal Statement and that it should be SMART.

Last week, we focused on the deficiencies with regards to the Activities/Bibliographies.

This week we would like to focus on documenting your learning and ensuring that you are specific with changes made to your practice and the benefits to your clients/practice.

With that, I would like to share Stannous Fluoride as a goal sample for 2021.

Are you aware of all the benefits that Stannous Fluoride has to offer your clients?

Check out dentalcare.ca to order your FREE samples, and see for yourself!

For more information on Stannous, please find the compendium below (as a download). This could be a great activity for a Stannous goal!

I plan on improving my practice by...

Learning about how Stannous Fluoride can help my clients in need so that I can continue to provide optimal care, backed by science, and help improve my client's oral health.


- In this section you could add the benefits (and give details under each benefit). What you don't want to put in this section:

- I learned the benefits of stannous fluoride (too vague)

This was one of the major deficiencies we saw this year. No. What are the benefits of Stannous Fluoride? That's what you must document. Think about the facts of your reading or a handout or the notes that you would take. That is what should be documented. Not a general statement.

Here's an example:

Stabilized stannous fluoride dentifrice is unique, with multiple mechanisms of action that deliver multiple benefits.

Benefits of Stannous Fluoride:

- Anti-Plaque benefit

- Anti-gingivitis activity

- Anti-caries benefit

- Anti-erosion benefit

- Anti-hypersensitivity benefit

- Anti-calculus benefit

- Anti-stain and whitening benefit

- Anti-halitosis benefit

Stannous is multi-beneficial: In addition to anti-caries, the actions of stannous fluoride against oral bacteria impart effectiveness against plaque, gingivitis, and halitosis.

Stannous fluoride also promotes the occlusion of open dentinal tubules associated with hypersensitivity and binds to enamel surfaces to protect against acid erosion.

Stannous Fluouride ions:

  • Binds to toxins (e.g., lipopolysaccharides)
  • Blocks endotoxins’ reactivity with toll-like receptors
  • Blunts inflammatory destruction to reduce/prevent gingivitis

(There will be lots more learning that you can document from the compendium found below at the bottom of this email)

Changes to Practice/Benefits to clients:

Yes, I made changes to my practice because of my learning which has benefited my clients and my practice.

I ordered Crest Gum DeToxify and Gum and Sensitivity samples, which contains Stannous Fluoride, to give/recommend to my clients.

For those who continued to purchase and use the paste, I noticed a significant change in my client's oral health. Since Stannous Fluoride offers many benefits, I am able to help my clients who suffer from: sensitivity, gingivitis, acid erosion, plaque build-up, stain and halitosis.

My clients really notice the difference in their oral health.

For those who are using the iO power brush and stannous, versus a manual brush, I am seeing a huge improvement. This has helped my clients oral and overall health and motivates them to want to keep their mouth clean and healthy and interested in keeping up with recommended treatment.

I hope you enjoyed this example of a Stannous goal. Besides the button below that leads you to the Stannous Compendium, you can find more info on Stannous in the CE portion of dentalcare.ca as well as Compass. Use Compass (as an Action-Research project to track your client's progress). If you haven't received the 4th Edition of Compass, you may want to do this ASAP. I am truly honoured to help create the Compass program to help dental hygienists manage their professional development.


Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Kathleen's Blog - June 1, 2021
June 1, 2021 at 4:00 AM

To continue on from last week's On-Track Tuesday blog, I wanted to continue on with the deficiencies that we found in this year's QA Records submissions.

Last week, we talked about creating a good Goal Statement, that is SMART.

This week, we would like to focus on the deficiencies with the Activities / Bibliographies.

When working on your Learning Portfolio, always have the mind-set to make it easy for the assessor. When recording a CQI Activity, you need to have a complete bibliography.

Always make sure that the bibliography contains this info:

  • Title (of course, webinar, article)
  • Author or Presenter Name (full name and credentials)
  • What issue (if a journal), Chapter if a text book, Name of book, and include page numbers. If you found it on line you must include the URL (website). This is from Milestones 2020 Issue 2, page 15: Any sources accessed online need to include the name of the website, the title of the specific page or pages you visited on that site, and the direct website link to the source
  • If it was sponsored, include who the sponsor was

What you don't need to do is write a biography of the presenter. Just make it easy for the assessor to find the resource.

Here is an example:

Fall in Love with the Process: A Process of Care Workshop; Presented by Beth Parkes, RDH, BSc and Kerry Lepicek, RDH; live online course with rdhu; rdhu.ca


Sleep Apnea: A NOT So Silent Killer; Written by Kathleen Bokrossy, RDH; president of rdhu; oralhygiene Journal March 2021; pages 24, 25, 27; www.oralhealthgroup.com (and if you read it online you add the URL) \; https://www.oralhealthgroup.com/features/sleep-apnea-a-not-so-silent-killer/

Be thorough in your bibliography, the first time. Give as much information you can. If you watched a webinar that has expired, that link is gone, just put who it is with (ie www.odha.on.ca)

We hope you can join us tomorrow night for our FREE online course with Bisco Canada and again this Friday, for The RDH View!

Have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Reasons to Enroll in Dental Hygiene Laser Training Courses
May 28, 2021 at 4:00 AM
Learn more about dental hygiene laser training courses.

Anyone who works in the dental care field understands how essential it is to continually educate yourself on the latest developments. As technology continues to advance and new research is done, the way we treat patients is constantly evolving. One of the latest trends that is sweeping the industry is the use of lasers in dental care.

This new technology has revolutionized the level of care you can provide your patients, and an increasing number of people are requesting it from their dentist or dental hygiene office. If you're considering taking dental hygiene laser training courses, it's helpful to understand how these treatments work and what benefits they provide.

What are dental hygiene laser treatments?

New dental laser technology has emerged as a viable replacement for more traditional tools used in a variety of different treatments. Once you've completed your dental hygiene laser training course, you'll understand how to cut hard and soft tissue, whiten teeth, desensitize them, and better manage oral lesions.

There are multiple types available for dental care providers, so you'll likely receive training on different ones during your dental hygiene laser training course. Since they are so versatile, the lasers are used in a variety of treatments, including, but not limited to, the following:

  • Laser bacterial reduction – the laser can prevent toxins from entering the body by reducing the amount of bacteria around a normal and healthy sulcus.
  • Laser-assisted periodontal therapy – used in conjunction with scaling and root planing, the laser helps make an environment that allows healthy tissue to grow by creating deeper periodontal pockets.
  • Gingivitis reduction – lasers are used in conjunction with other dental instruments to improve dental hygiene and combat gum disease.
  • Whitening Treatment - to achieve maximum results
  • Desensitizing

Are you considering enrolling in dental hygiene laser training courses?

Then contact the team here at rdhu – Canada's premier laser training centre for dental hygienists. Our comprehensive training course will help you discover how specific lasers can provide the ultimate in client care and comfort as well as treatment outcomes.

The course offers both in-class learning as well as hands-on training, giving you everything you need to use this new technology with confidence. You can learn more about the course, or contact us online for additional information.

Kathleen's Blog - May 25, 2021
May 25, 2021 at 4:00 AM

In the next few On-Track Tuesday's, we will share some of the deficiencies that we have been helping dental hygienists with this last month for their re-submission of their QA Records.

Today we will focus on the Goals.

Make sure your Goals are SMART.

Specific ~ do not be general. Do not make your goal too large or too broad. Zone in and focus on a specific topic. (ie Oral Cancer is too broad. What about Oral Cancer? Do you mean Oral Cancer Screenings? Oral Cancer Risk Factors? Abnormal Lesions?)

Measurable ~ how are you able to measure if you achieved your goal? In your goal statement use measurable outcomes. (ie and make changes to my practice as required. Or...help my clients in need. Or...implement into my practice). Goals should be measured by your outcomes not activities.

Attainable/Achievable ~ do you have the resources available to accomplish your goal? The nice thing about rdhu is we are very focused on the portfolio and aim to give you a topic that has lots of extra resources available. We have created bundles as well that will help you complete a goal, and our live courses typically end up being approximately 10 hours of CQI Activities.

Relevant to your practice ~ must be relevant to your practice (ie if you are a clinical RDH then the goals should focus on your clinical practice. If you are an educator, then it should relate to their area of teaching.

Time-bound ~ must be complete within the year.

A goal statement should be very clear and concise. It shouldn't be a mystery. Anyone who reads your statement should know what it is about and how you will measure if you achieved your goal.

It should be one statement and not a paragraph.

Whether you are doing the Learning Portfolio or the QA Test, it is a good idea to get in the habit of writing goal statements.

I like looking back at my journals and seeing my personal goals being achieved.

Do you write personal goal statements? It keeps you on-track in all aspects and helps you be more engaged with your every day life. Your goal could be on health, finances, relationships, spirituality, avocational, and more.

Do you know how powerful writing your goals down really is? A Harvard Business study revealed amazing statistics relating to goal setting and success.

  • 83% of the population does not have goals
  • 14% have a plan in mind, but are unwritten goals
  • 3% have goals written down

The study went on to find that the 14% who have goals are 10 times more successful than those without goals. The 3% with written goals are 3 times more successful than the 14% with unwritten goals. I was very surprised when first read these statistics. However, the more you think about it, it makes complete sense. Most people are not getting what they want in their life because they are not writing down what it is they actually want.

I stumbled across a journal from 5 years ago. It said I will live in my dream home in 5 years. We recently moved up north to cottage country, and guess where? My dream home.

It's pretty powerful stuff.

Give it a try.

Make change happen in your practice. Improve and enhance client care.

Make change happen in your life. Design your life.

Have a great week ahead. Please take a look below for what is coming up!

Thank you for reading and your continued support.

Kindest regards,


Kathleen's Blog - May 18, 2021
May 18, 2021 at 4:00 AM

We are deep in helping dental hygienists who are re-submitting their QA Records this month.

If you are getting audited next January 2022, we STRONGLY encourage you to reach out to us NOW! Don't wait until....

....until you have more hours.

....until you start adding to your SMILE Portal.

....until you are almost done.

....until you are done.

This is an important professional document that you need to submit only once every 5 years! Make it count. Submit a portfolio that is successful on the first submission.

Many of the dental hygienists that we are helping felt like they "knew what they were doing", that they "have been audited a few times before and passed", that they "didn't think they needed help".

These are all really great dental hygienists, who are so on-the-ball. They just needed some help with implementing their learning and the changes they made to their practice and the benefits to their clients.

And yes, you can get angry and say "Well, why can't we just submit hours?" or "Why do I have to explain my learning?" "Why don't they just come in my office and see what I am doing?"

We were given a variety of options about 7 years ago because people complained about our Quality Assurance program.

You can have the CDHO come to your office to do an in-office audit and complete the QA Test (Option 3).

You can do the Practice Profile and complete the QA Test (Option 2).

You can do the Practice Profile and submit your Learning Portfolio (Option 1).

But what we cannot do is submit hours.

Submitting hours of CE doesn't show that one has learned and made an attempt to improve and enhance client care.

I remember, back in the day, when people would show up for a course, collect their hours and leave before lunch!

Submitting a Learning Portfolio is a great way for you to:

a. Plan your year ~ What goals or topics are you interested in this year? Complete 2 or 3 every year (8 - 10 hours) and voila! You are on-track! This can also get you engaged and excited about the year you have planned for you and your practice.

b. Reflect on your learning ~ What did you learn and how can you make change happen to enhance and improve client care? What are your next steps?

c. Stay current ~ by creating SMART goals every year gives you an opportunity to stay current which is great for you, your practice and your clients!

We have many clients who hire us as their QA Coach every year, even if they are not getting audited, to help them plan their year!

This is what we do!

Just as rdhu, as a company, would never do our own bookkeeping and preparation for our year end for our accountant without our wonderful bookkeeper Diane and team, perhaps you need a coach too, Pearl!

I can't imagine the CRA auditing us without the support we get from our accounting department.

With that, we can no longer help anyone who is contacting us as we are SOLD OUT for re-submission.

Have a great week ahead. Please take a look below for what is coming up!

Thank you for reading and your continued support.

Kindest regards,


Kathleen's Blog - May 11, 2021
May 11, 2021 at 4:00 AM

Are your offerings and services that you provide consistent with each visit? Is your Client Experience consistent?

When I am presenting on Practice Growth, one of the things I talk about is being consistent. If you are going to offer an exceptional service, you must be consistent and offer that service every time.

For instance, if you have a certain way that your front team answers the phone and they answer with the name of your practice, ask "how can I make you smile today?" and give their name, patients/clients will expect this every time. But if you have one front office person who doesn't answer the way the others do, it leaves the patient feeling disappointed in the experience. I have offices that I frequently call and I like to know who I am speaking with and am used to the office answering that way. If the receptionist doesn't answer and say their name, I always ask, who am I speaking with, please? I like to know the person's name that I am going to engage with. It leaves me feeling like this office doesn't have systems in place, that something is missing and that I feel like they have a Broken Window (Google the Broken Window theory online. It's about fixing small things before they become a large problem). But if they typically don't answer that way, I am not disappointed because I am not expecting it.

Another example is the way you greet your client or the Oral Cancer Screening (OCS) you would perform at every visit. If you missed greeting them with smiling eyes or if you skip the OCS, you are going to leave that client feeling like something is wrong. It creates a negative experience, like they missed out on something.

I am sure you have experienced this even when going to your favourite restaurant, hair dresser or spa. Perhaps you were given some exceptional service many times, and you've actually come to expect it, only to be left disappointed when they didn't offer that service again.

Our members, over 16,000 across the country and globally, come to expect a blog on the On-Track Tuesday. We get emails (That we love to receive, by the way! It keeps us going!) to say how they look forward to them. How it motivates them, keeps them going and keeps them engaged.

So, if I do not deliver an On-Track Tuesday (OTT) blog, we get emails. "I missed this week's OTT"'. "Where is my OTT?"

It would be inconsistent for us to not send it.

The last thing you want to do is offer exceptional service once in a while. As they say it is better to be average all of the time, then to be exceptional once in a while!

Consistency is Key!

Happy Tuesday!

We have a surprise for you tomorrow. Please stay tuned :)

Thank you for reading and your continued support.

Have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Kathleen's Blog - May 4, 2021
May 4, 2021 at 4:00 AM

It has been a busy week for us here at rdhu, and it's only Tuesday!

CDHO registered RDH's, who were audited this year, received their results of their QA Records submission on Friday.

Typically, each year 60% pass on the first submission and 30% on the second.

I would like to strongly advise all of you who are being audited for 2022 to reach out to us for QA help. Be a part of the 60%!

Start today. Don't wait.

A quote that is in my journal today "If we wait for the moment when everything is ready, we shall never begin". Begin today with us, even if you don't feel ready.

Did you take part in our Oral Health Month challenge with converting clients from a manual brush to power? If you did, please email info@rdhu.ca your tracking sheet for your chance to win an iO Oral B Power Brush by TOMORROW May 5th! We will select 5 winners/entries and announce LIVE on our show, The RDH View, on Friday!

Thank you for reading and your continued support.

Have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


What You Should Know About Dental Hygiene Online Courses in Canada
May 3, 2021 at 11:00 PM
What You Should Know About Dental Hygiene Online Courses in Canada

Every dental hygienist wants to keep learning and improving their skills so they can improve their practice and guide patients to better outcomes. But, as you probably realize, running a busy practice and finding time to further your education isn’t easy.

RHDU’s dental hygiene online courses in Canada have been making it possible for RDHs like you, over 16,000 of them, to get the continuing education they need. And they can conveniently do so while maintaining a heavy schedule and running a growing practice.

Here’s some information about our online courses that you may find helpful.

Get recognized continuing education and CE hours

RDHU offers a nationally approved PACE program, which means you can get CE hours through our online courses. So, the continuing education you receive through these courses counts towards your required amount. And you can use the CE hours for other professional development schemes and activities.

As we cover next, there are a variety of ways to receive continuing education and gain your hours with RDHU.

Grow your dental hygiene knowledge in the way that suits you

Dental hygiene online courses in Canada are so convenient because they come in different formats, letting you choose the ones that work best for you.

Here are different types of online courses you can receive and their individual strengths.

Online CE subscription

With an online subscription, you can access a large library of continually updated CE courses.

This enables you to earn up to 12 CE hours every year, which goes a long way in helping you stay compliant with regulations for RDHs.

On-Demand CE

On-demand CE, meanwhile, can be a great fit for you if your online training needs are less consistent from month to month. Or, you may also want some more self-direction than that provided by the online CE subscription.

Either way, you can take dental hygiene courses according to when you need them. You can single out the ones you feel will help you improve the practice the most.

Live stream courses

And, just like you would at an on-site learning event, you can tune in online and listen to dental hygiene course presenters speaking live. You can hear insights on the latest discoveries that can benefit your patients and tested tips on building your practice.

QA coaching

This program gives you access to an experienced coach through either phone or email. You cover such practice-essential topics as practice profile, medical emergencies, and infection control to help you meet critical QA goals.

As a result, you can run a safer practice, and one that’s also growth-ready.

Plus, you get helpful email campaigns and, if you like, membership to a private Facebook group where you can continue to receive more insights, education, and clarification whenever you need it.

Learn from the country’s leading practitioners

Especially at RDHU, our presenters are all accomplished dental hygienists from across Canada. That means when you sign up, you can learn from the field’s top minds, all brought together on a single platform.

This contributes to the breadth of perspectives and expertise you can draw from, enabling you to build your practice and career in ways that are uniquely customized to it.

Sign up with RDHU for dental hygiene online courses in Canada

RDHU provides online courses to dental hygienists like you through our online courses, which are available all across Canada. Our courses can help you get the CE hours you need for compliance while picking up new skills that improve your practice for both you and your patients.

Sign up for our online courses or contact us to learn more about how our services can help you.

Kathleen's Blog - April 27, 2021
April 27, 2021 at 4:00 AM

We are really excited for the new courses that have been added to our online boutique!

Beth and I had a great meeting this morning with Dr. Mandeep Johal who is presenting next month with us on Tongue-Ties, Myofunctional Therapy, Ortho, airway etc. (and bringing Joe Seigfried on as a special guest for Part 2). Dr. Johal wanted to share her slides with us as we always like to make sure that the courses we offer are suited for our members. We recorded a short clip of the meeting today because we were getting pretty excited about the information she will be sharing. Here's a sneak peek into our meeting this morning.

The Brain Health program that Anne O Rice is presenting next week is something that will impact both your personal and professional life. I have asked Anne to hop online with me tomorrow so that we can discuss her upcoming course. We will share this with you on our Facebook and YouTube channel :)

We receive emails from many who cannot make it live on courses with us. We do our best to offer these courses later at night, on weekends and have members from across the US and Canada (and even other countries across the sea!). It takes a lot of behind-the-scenes with the scheduling and availability of our portal, facilitators and most importantly, our presenters. Please know that some of our courses are offered live rather than as a recorded on-demand course; which means, we will have the presenter back with us to present 'live'. However, that said, our 'live' courses we record and keep available as a recording for 30 days following. Once you register you can email info@rdhu.ca and let us know that you need the recording.

We always appreciate your feedback! Please continue to share as it helps us continue to grow and be there for and with you!

Thank you for reading and your continued support.

Have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Kathleen's Blog - April 20, 2021
April 20, 2021 at 4:00 AM

It's difficult to believe that we are nearing the end of April 2021! Another year is flying by.

I am trying my best to live in the present, to be mindful and do something that makes me improve every day. Whether it is reading a book or doing some sort of fitness.

It's hard to stay positive every day. It's hard to stay motivated when we are in another stay-at-home order.

Keeping a positive mindset and doing something for YOU is so important.

I started riding a bike again this week, which I haven't done in MANY years. I don't think the saying is true when it comes to remembering how to do something "It's like riding a bike!" Because I feel like I had to relearn all over again!

I must say though, I do enjoy the short bike rides that I am taking and plan on doing this every day until I feel 100% confident again. I think I am experiencing Post Traumatic Stress Disorder from my accident that happened 1.5 years ago now where I slid down our ramp at our cottage on ice and broke my leg and shattered my ankle. Just as I was healing we were hit with the pandemic, so I have been home since Thanksgiving 2019.

Feels surreal.

Time is going by so quickly so I really try to focus on each day and make it a unique day.

Like I mentioned earlier, taking time and doing something for you is essential.

If you have ever read the book The Slight Edge, it is all about making small incremental changes in your life every day to help you be a better version of yourself so that you can continue to grow. Growth = Happiness.

I write down the 3 things I need to do everyday to help me continue to grow personally and professionally. It has helped me enjoy this past year.

I hope you are taking a part in the (April) Oral Health Month Challenge. I think this is something that can motivate you every day to make a positive impact on your client's oral and overall health. It's a small incremental change that will have such a great impact.

Perhaps you can set a goal for yourself for the next week and a half left of this challenge to convert 2 clients a day from manual to power.

If you have any questions about this, please feel free to reach out to us. More information and the tracking sheet is found below.

#manualtopower #powertochange #changetheodds

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Kathleen's Blog - April 13, 2021
April 13, 2021 at 4:00 AM

Wow! What a celebration for the National Dental Hygienists Week!

I don't think I have ever felt more proud of our profession as I did last week.

Social media was lighting up with posts of dental hygienists celebrating. There were landmarks across the country being lit up purple and dental hygienists driving distances to take pics of the huge billboards that were also displayed.

When you look back at the year we had, since the last NDHW, we should all feel so proud.

We went from being deemed non-essential and shut down for 3 months where the majority of our members dove into Continuing Education and we all stayed connected. To then going back to work and adapting to change. We have all pivoted and have adapted to our new normal. We have since been deemed as essential healthcare workers by the government and remain open to see clients. I don't think we will see a time like this (in our lifetime) again.

So, kudos to all of you!

We closed the celebration last week with our show The RDH View and the amazing dental hygienist and my very good friend, Jo-Anne Jones. We had approximately 600 viewers, which is such a great turn out, on Zoom and our live Facebook feed and have since had over 2000 dental hygienists watch.

Don't miss out on this opportunity and take part of this important message. This is also free and you can receive 1.25 CE hours.

Let's continue celebrating this month and take part in the Oral Health month challenge, where we are tracking our conversions from switching our clients from using a manual brush to power. #manualtopower #powertochange #changetheodds

We sent out an email last week with details; however, we have included the information below, along with the tracking sheet.

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Kathleen's Blog - April 6, 2021
April 6, 2021 at 4:00 AM

A case-control study was conducted and recently published in the ‘European Federation of Periodontology’s ‘Journal of Clinical Periodontology’, showing the association between periodontitis and severity of COVID‐19 infection. The study found that COVID-19 patients with periodontitis were 3.5 times more likely to be admitted to intensive care, 4.5 times more likely to need a ventilator, and almost nine times more likely to die compared to those without gum disease!

A recent study was published in the International Dental Journal which was a 12-week trial and included the new Oral-B iO Oscillating-Rotating with micro-vibrations power brush, Stannous Fluoride, CPC Rinse and Floss. The clinical findings were of such: The group (with gingivitis) that were on a manual brush with Sodium Fluoride improved by 20%. The group with the iO power brush and Stannous Fluoride improved by 80% and the group who incorporated the new Oral-B iO Oscillating-Rotating with micro-vibrations power brush, Stannous Fluoride, CPC Rinse and Floss improved by 100%.

We know that 80% of our clients present with some form of periodontal disease.

The fight is real. The studies are there. The time is now.

We are excited to share that we are holding a special contest this month, with Crest & Oral B, to help celebrate Oral Health Month!

During the month of April, track how many clients you convert from a manual brush to an Oral B power brush (with Genius or iO). One conversion = 1 ballot! At the end of the month send us your number of conversions. For every one you convert fo power, your name will go in the draw. The more you convert, the more entries and chance you have to win!

You can either have the power brushes available for your clients or take orders and share your professional discount with them.

We will select 5 winners!

Please send in your tracking sheet by Wednesday, May 5th. A tracking sheet will be sent out tomorrow.

The winners will be selected and announced on Friday, May 7 on our show The RDH View! (*you don't have to be present on The RDH View to win). (Please note, this contest is being run separately for 123dentist practices).

Let’s change the odds and not shoot for 20 out of 100. Let’s shoot for 80 or 100 out of 100!

If you are available tomorrow, Wednesday, April 7th, join Beth Parkes and myself live on rdhu's Facebook at 12pm EST where we will announce the contest along with some other initiatives that can help you in your practice. Let's celebrate Oral Health Month together! It will be recorded if you can't make it live.

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Kathleen's Blog - March 30, 2021
March 30, 2021 at 4:00 AM

Are you screening for Sleep Apnea?

I wanted to share an article I wrote for Oral Hygiene that was published this month.

I have a personal story to share and feel very passionate about dental professionals screening for Sleep Apnea.

We also have a Sleep Apnea 'bundle' that is available if you are looking for a QA Goal or to dive deeper into this subject.

Please click here to access the article and click here to access the bundle. The article is also found below as a download.

I hope you take the time to read the article and if you aren't screening, I hope you will start. With just a few questions and a referral back to their GP, we can not only change the quality of someone's life; but also, save a life!

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Getting Certified: Laser Courses for Dental Hygienists
March 30, 2021 at 9:30 PM
Laser course for dental hygienist in Canada.

As a dental hygienist, continuing education courses are a great way to add new skills to your CV while providing your clients with the best care possible. You’ll learn about new technology and techniques and meet the license renewal requirements for the regulatory body in your province.

There’s a range of continuing education courses available at RDHU, either in-person and online, to adapt to the way you learn best and your schedule. If you’re interested in the most advanced technology in the dental industry, consider a laser course for dental hygienists.

What is the soft-tissue diode laser?

Dentists and dental hygienists employ the versatile soft-tissue diode laser to serve their patients better. It’s a handheld tool named for its primary use; the cutting and sculpting of soft tissues. However, it also works for various procedures, such as teeth whitening.

Dental operations that would usually require a scalpel you can now execute using a laser. It reduces bleeding and shortens patient healing time. Some standard procedures that commonly use soft tissues lasers include:

  • Gingivectomies
  • Periodontal treatments
  • Crown lengthening
  • Troughing

Because of the reduced pain, swelling, and healing time associated with soft tissue lasers, many patients prefer their use and experience reduced anxiety. There are many other benefits to soft-tissue lasers, making them an essential certification for dental hygienists.

What are the benefits of using a soft-tissue diode laser?

Increased patient comfort and reduced stress are reasons enough to incorporate soft-tissue lasers into your skillset. But, they also come with a range of benefits that make them indispensable in the dental office.

  • Safe to use around implants, including metal crowns and amalgam restorations.
  • They don’t damage hard tissue.
  • Good visibility and precision cutting.
  • Good hemostasis reduces or eliminates the need for sutures.

As the technology refines, the applications for lasers continue to expand. You’ll know the most current dental practices when you add a laser course for dental hygienists to your continuing education.

Where can I find laser courses for dental hygienists?

RDHU is Burlington, Ontario’s innovative provider of ongoing courses for dental hygienists across Canada. We offer RDHQ memberships that include 12 hours of continuing education, ensuring hygienists stay informed about the latest developments in dentistry while meeting the requirements of their regulatory body.

We offer two-day certification laser courses for dental hygienists, starting with theory and application before a hands-on patient training day.

What happens during a laser certification course?

At RDHU, all our courses start with self-study and video instruction. There’s an online exam on theory to ensure students understand the application of soft-tissue diode lasers in Canadian dentistry. Students have instructor support, including live question-and-answer sessions, so they’re able to master key learning outcomes:

  • An understanding of laser physics and tissue interactions.
  • The integrations of lasers into dental hygiene applications.
  • Codes and billing for laser services performed.

Students will also practice handling patient FAQs when they introduce lasers into their dental practice.

The final hands-on portion will allow hygienists to practice safety while setting up and operating diode lasers before a final test and self-assessment. Successful completion of the course includes a client introductory letter to lasers and certificate.

Sign up with RDHU for continuing education including premier laser courses for dental hygienists.

We provide continuing education to dental hygienists in Burlington, Ontario, at our facility and across Canada through our online portal. We go beyond the minimum regulatory requirements to provide hygienists with recent developments in dentistry, offer new skills, and highlight the latest technology.

Sign up for our laser course for dental hygienists and learn more about RDHQ Membership when you contact us.

Kathleen's Blog - March 23, 2021
March 23, 2021 at 4:00 AM

With Oral Health month just around the corner and National Dental Hygienists week kicking it off...how are you going to be celebrating and acknowledging?

What are you going to do differently this year than you did last?

Oral Health month last year was an eye opener for us. We were deemed non-essential at the time.

Times have changed since then and we are now recognized as essential. As frontline workers.

Have you changed how you practice, besides the tools that might be in your hands (ie non-aerosol or aerosol generating)?

Have you changed your communication with your clients/patients and really emphasized that now, more than ever, their dental hygiene appointment is a medical appointment and that what they do at home to maintain optimal oral health matters?

Have you shared the association between periodontitis and severity of COVID‐19 infection?There is a study of more than 500 patients with COVID-19 that found that those with gum disease were 3.5 times more likely to be admitted to intensive care, 4.5 times more likely to need a ventilator, and almost nine times more likely to die compared to those without gum disease. *Gum disease linked to COVID-19 complications; by European Federation of Periodontology (EFP)

Why is it that we still have 80% of our clients still showing signs of disease and inflammation?

There is another study that was done with the Crest & Oral B products (see button below).

After 12 weeks 80% of the patients who used the new iO and Stannous (Pro Health) were brought back to health. Only 20% with a manual brush and sodium fluoride.

100% of patients were brought back to healthy (from gingivitis) when on the regimen (that included the CPC rinse and floss, stannous and iO).

The power is within us to make the change. We shouldn't pass the manual brush and floss and say, "See you in 6 months"!

I feel so passionate about this.

The fight is real!

Let's battle biofilm together and help change these odds. Let's shoot for 100 instead of 20!

I'm excited to share that next month, we will be a part of a campaign with 123Dentist and Crest & Oral B. A movement, so to speak, to change the odds. rdhu members are invited to join in as well. We will select 2 winners through rdhu (and will be separate if you are working in a 123Dentist office).

For every patient you switch from manual to power, throughout the month of April, you will get an entry into the draw. One entry for every patient you convert.

You can place your order with Crest & Oral B prior to or let your client's know that you can offer them your professional discount and take their order.

The two winners will receive the new iO for EACH team member of the office where they work. This is huge.

More info will follow but I wanted to get you thinking and prepared for Oral Health Month.

What clients are coming in that you need to switch over? How many clients have not come in that you need to switch over?

The studies and evidence are there. Share this with your clients.

We own this.

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

If you have any questions please email us or call (1-855-295-7348).

Kindest regards,


Kathleen's Blog - March 16, 2021
March 16, 2021 at 4:00 AM

It's time to enhance and elevate your practice!

The Mastery of Skills ~ an Instrumentation series, with Anna Louise Tolan, RDH,FADIA, is one of our most loved and popular programs to participate in.

It used to be restricted to attend rdhu in Burlington, and we would often get asked if we could offer it in other provinces. So now, thanks to technology and Anna Louise, we can now bring the course or series to you!

The Mastery of Skills began as one stand alone course many years ago. After this course, all the participants wanted more from Anna Louise! She is a wealth of knowledge and can help you transform the way you practice.

The majority of dental hygienists are performing non-aerosol generating procedures at this time. Many dental hygienists were using ultrasonics to completion. How has this affected you and your instrumentation skills? How are you feeling at the end of the day? How is your posture? Are your instruments serving you and your client? After you assess each individual client do you have the appropriate tools and equipment to perform optimal care?

We encourage you to join us this Saturday for Mastery of Skills I! See options available to register below.

It's time to elevate your skills!

This is a great course for both the new grad and the seasoned veteran!

Anna Louise is excited for the weekend, and welcomes you to join her!

Here is what one of our members said:

"Once again, great presentation. I have taken this series for the second time and have went away with increase of knowledge for my practice!” Thank you for reading and have a great week ahead. Please take a look below for what is coming up (courses, events, super cool specials and contests)!

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

If you have any questions please email us or call (1-855-295-7348).

Kindest regards,


Kathleen's Blog - March 9, 2021
March 9, 2021 at 5:00 AM

One of the things I always look for in a situation is how I can make something easier for someone. It is kind of 'my thing'. I see a void and try to fix it by filling the void! I have created my dental businesses this way. I saw a problem with instruments and maintenance many many years ago, so I created D-Sharp Dental Instruments (which I have sold 10 years ago); I saw how unprofessional many offices looked, so I created Scrubs Couture (which I have sold) and played a large part in changing the fashion for dental professionals; I saw how confused dental hygienists were about the CDHO QA program and created an online tool called the Portfolio Manager to help them implement their requirements online; I saw and experienced how boring a lot of CE was for dental hygienists, sitting in a room with a hundred plus other dental hygienists and unsure how to take the learning and implement into practice to enhance and improve our client/patient care and practice, so created rdhu.

When someone asks us a question on how to do something, we typically will record a video and show them how to do it. ie How to Copy and Paste, How to Surf the Net to look for resources (& have more than one page open), How to Upload a Document, like your CPR, How to Enter a Goal after taking a course at rdhu (which we started doing this year); How to create a Bibliography, How to Create a Goal Statement, What instruments to put into a kit, the list goes on!

The rdhq is another example of us, here, at rdhu, being the easy button. The rdhq is rdhu's online membership or subscription, where you receive 12 hours of CE every year. 3 hours every quarter. It arrives in your personal portal. We have set the renewal to be automatic or not. It's your choice. For years we couldn't set up this function and many people would fall behind and then have to re-register and catch up on their CE by watching umpteen number of hours. They would ask us if we could make it an automatic renewal. It was not possible for us at the time. It's the same thing for our Dental Hygiene Associations. I always wished they would just automatically sign me up. Over the last couple of years, this is now an option for us. It is the easy button. So I don't have to think about it anymore and register late (which is what would happen every year!).

The rdhq fills a void. It is engaging. Inspiring. Evidence-based. Designed by and for Dental Hygienist who understand and can relate to our needs and our pains. rdhq meets the Regulatory Body Requirements. It keeps you up to date. 12 hours of CE per year plus we have added The RDH View to this membership.

Spring 2021 for rdhq is now available. It will be found in your personal portal, along with the short quizzes and your Certificates.

rdhq has gone through many name changes over the years. It was the DVD Journal, DVD Dental Hygiene Quarterly, Dental Hygiene Quarterly (just to name a few!) and is now called the rdhq ~ rdhu's online quarterly CE membership. The original owner, Ray Homer, started DVD Journal and I was one of the first presenters invited on this platform. Ray created a wonderful platform and partnered with the Canadian Dental Hygienist's Association. Ray retired 5 years ago and came to rdhu with the acquisition, as it was such a great fit for rdhu. I saw the need. The simplicity, the systemized approach and ease for dental hygienists to receive not only their 3 CE every quarter but also a way for us to stay connected and feel engaged and current with an every changing, exciting and growing profession.

It takes a lot of work to put one edition together. As soon as we launch one edition we are on to the next edition! There is tons of research, planning, vetting, recording, production, creating, edits, drafts, and launch, and more! It takes a village! But we are super proud of this membership. If you aren't part of this journey with us, I would love for you to experience it and join us.

If you are a member and have some suggestions for topics or presenters, we would love to hear from you.

This year we have some live courses being offered (free to rdhq members) that will then be available as a recording in your membership. You can watch it live or recorded. The choice is yours. Click here if you would like to be a member. Use the promo code CDHA if you are a CDHA member and receive $50 discount as a Partnership with the CDHA. This is $149 for 12 months of membership. Now being 22 Hours of CE delivered in your Personal Portal for $149 (that's $7/hour for CE).

Click here to join us and register for rdhq!

Now, what can you do within your practice to be the easy button for your patients and perhaps even your practice? Can you create a video recording or record a presentation to send to your clients and patients who haven't yet come in to see you since the original closures? Can you send them How To video's on topics where you know they are asking questions on 'How To' do something.....on how to maintain their implants, their appliances, how to use their iO Power Brush, how to use interdental brushes...the possibilities are endless. How can you be the easy button?

Thank you for reading and have a great week ahead. Please take a look below for what is coming up (courses, events, super cool specials and contests)!

Kindest regards,


Kathleen's Blog - March 2, 2021
March 2, 2021 at 5:00 AM

When you are busy with your professional life and giving 100% energy to your practice/work and your clients/patients, it can be trying to maintain that energy so that you have something left for your family and personal life!

The challenge is maintaining your health, relationships, and also your personal interests while working in a demanding profession! When any of these life domains suffer, it is easy to get thrown 'off track' from the life we want and deserve.

Maintaining a Work Life Balance isn't easy and it takes effort to accomplish.

To me a Work Life Balance involves being present in THAT moment at whatever you are doing in THAT moment. When you are at work, be at work and don't think about home...and the kids...dog...husband or wife...the grocery list...who's picking up little Johnny...what's for dinner, etc. Be AT work. The same applies to being 'at home'. Be present when at home 100% and not think about work. Carve out the time to work on work, on professional development.

It is not easy. It takes planning and focus. This was a goal of mine a few years back because I felt like the two worlds were blended. I didn't separate my work from family life for quite sometime until I became very aware of what I needed to put in place to be able to do so.

I feel I have a good work life balance now. Sure, portfolio season happens and it throws me off but overall, I am present in THAT moment and am there in whatever situation I am in.

Being aware of being present, being organized and planning are all important things that we can do to achieve the Work Life Balance.

I am excited to join in the discussion that we have planned with Dr. Effie Habsha who is a prosthodontist, runs a successful practice, manages Women in Dentistry and has a family! The discussion is happening THIS Friday, March 5th at 12pm EST on our show The RDH View. We have a special guest planned for Dr. Habsha and look forward to adding this guest to our discussion. Link is below to register. We will see you then!

Thank you for reading and have a great week ahead. Please take a look at below for what is coming up (courses, events, super cool specials and contests)!

Kindest regards,


Your guide to dental hygiene quality assurance courses
February 26, 2021 at 8:00 AM
Your guide to dental hygiene quality assurance courses

Dental hygienists in Canada are subject to an occasional review of their quality assurance records by the Quality Assurance Committee. The goal is to ensure hygienists are meeting the highest standards of care and hygiene practices.

Those who are selected for a review find it helpful to complete a dental hygiene quality assurance course, which guides you through every step of the process. If you were recently selected for a quality assurance review, you may be wondering what to expect.

This quick guide explains what you need to know and explores how dental hygiene quality assurance courses can help:

Understanding the quality assurance program

Before we dig into dental hygiene quality assurance courses, let’s first take a look at the quality assurance program itself. There are three main components of the program:

1. Mandatory self-assessment, continuing education, and professional development

Registered dental hygienists first must complete a mandatory self-assessment, which helps hygienists assess their own practices, and also helps them establish specific goals that will be addressed in their continuing education and professional development activities. Hygienists will need to provide proof of all these steps in order to comply with the quality assurance program.

2. Peer and practice assessments

This second component allows hygienists to show that they have the adequate education and skills needed to uphold the highest standards of care. Meeting the requirements of this second component can be achieved by either: completing a “learning portfolio” or completing a written assessment called the QA Test. Either option is sufficient in assessing a hygienist’s ability to safely and competently practice dental hygiene.

3. Ongoing support and education

The third component of the quality assurance program involves the CDHO’s ongoing activities to support hygienists in their education and professional development. This includes mentoring programs, suggested courses, educational resources, and more.

What to expect from dental hygiene quality assurance courses

It can be difficult navigating the quality assurance program, especially if this is your first time. That’s why dental hygiene quality assurance courses exist: they’ll help you stay on track throughout the entire program.

Here at RDHU, we provide a variety of courses to help dental hygienists across Canada excel in their careers and meet regulatory requirements. Our dental hygiene quality assurance courses are designed for busy professionals, and we have different options to choose from:

  • CDHO Quality Assurance Coaching: Wondering how to get started with the quality assurance program? Stuck on a specific step? That’s where we can help. Our coaching program walks you through every step of the quality assurance program. You can get the help you need via one-on-one phone and email sessions.
  • Quality Assurance Webinars: Gain valuable insight by watching our helpful webinars, which cover topics like practice profiles, infection control, ADPIE, and more.
  • SMILE Portal Review: If you’re almost finished with the program and you just need an expert to review your SMILE portal, this service is the perfect option.

Find dental hygiene quality assurance courses and more at RDHU

RDHU is a leading provider of dental hygiene quality assurance courses in Canada. Whether you need a helping hand during every step of the quality assurance program, or you just need an expert to review your SMILE portal, we can help.

Review our courses and services, or contact us with any questions you may have.

Kathleen's Blog - February 23, 2021
February 23, 2021 at 5:00 AM

Do you have a positive attitude at work and home?

Having a positive attitude can be your super power. Especially during these trying days.

Having a positive attitude is a choice. It's not necessarily something that you are born with but the power is within you to change.

Positive people attract positive people and good things happen!

How can you tell if you are a positive influence on others?

- you recognize the negative but you see the good

- you focus on the positive in a negative situation

- you get knocked down but you are very aware and choose not to be there for too long

- you don't participate in office gossip or family politics and don't talk negatively about someone

- you don't blame others for your situation

- you don't moan and complain looking for sympathy

- you live in the present moment and you show up!

- you greet people with a smile (even under our masks, they know if you're smiling)

Most negative thoughts and messages aren't conscious and we may not even be aware of them. Positive thinkers are aware of those messages they're telling themselves and the direction they're taking them. They don't go down that rabbit hole of negativity -- they catch it and reverse it around.

What you do each day matters. Reading or listening to positive podcasts and books is a great way to get you in that mindset.

How you show up matters.

You could be the positive influence for everyone around you!

Each morning and night think of all that you are grateful for. Write it down. Say a prayer of gratitude every night. In the morning write your 3 most important things that you would like to accomplish for the day to set the stage, to create your day by design, and when you get to check them off, it helps boost the dopamine for accomplishing something. That's what I do and it feels good.

Thank you for reading and have a great week ahead. Please take a look at below for what is coming up!

Kindest regards,


Kathleen's Blog - February 16, 2021
February 16, 2021 at 5:00 AM

This week's blog is written by Lorraine Gambacourt, RDH:

As always, In the month of February we are reminded of a staggering statistic: Heart disease is the leading cause of death in Canada, and globally.

This highly preventable disease is posing a strain on our health care system and decreasing the length and quality of the lives of those we care about.

I am sure that you as well as I, have lost friends or family members in their 40’s and 50’s as a result of a heart attack or stroke. Most oral health professionals (especially those who are aware of the Bale/Doneen Method) also now understand that people with gum disease are 50% more likely to suffer a heart attack or stroke. This is yet another staggering statistic that we, as health care professionals have the ability to impact and reduce the potential for.

How do we accomplish this daunting task?

Focusing on these three points will make a difference:

  • Become A Passionate Educator: Most of our patients/clients are unaware of the serious health risk gum disease poses, and how easily they can take control of, and improve their oral health. Help them understand with the use of analogies, that “pink in the sink” is a serious concern and requires our intervention.
  • Determine Risk Factors: Review medical and family history, note all dental risk factors, take regular blood pressure readings, and utilize microbiology to assess pathogenic biofilm.
  • Go to work: Implement strategies and therapies that will reduce the pathogenic biofilm burden, modify risk factors, and address the host response.

Let’s look at our task a little more in depth using the analogy of a football game. We, the dental health professionals are the home team. The pathogenic biofilm is the away team. And of course, we want to win!

1) Know and evaluate your opponents. You’ve heard the expression: “Keep your friends close, and your enemies closer.” We want to know about the team we are playing so we can understand their strengths and weakness. What is the playing field like? Who are the players and the biggest influencers?

Using BiofilmDNA™ as part of our risk analysis will help us understand what we are dealing with before we assist our clients on their journey from disease to improved oral health and decreased systemic risk. What high and moderate risk pathogens are present and what are their numbers? Are Pg and Aa present at high levels increasing the potential for biofilm virulence and destruction?

2) How can we knock down some of those big players as they barrel down the field making a run for a touchdown?

Understanding the pathogenic load and burden will help guide us to implement a more individualized treatment plan for our clients. This is where our assessment, knowledge and education are critical in our development of an active periodontal therapy treatment that will decrease bleeding, inflammation, and begin shifting the biofilm to a healthier balance. Then we can decide how aggressive we need to be in our strategy, what tools we will employ, and how we will educate our clients with respect to their role in their transition from disease to health.

Our Periodontal Therapy Strategy Must Include The Following:

  • Reducing the pathogenic burden with adjuncts such as OraVital prescription antibiotic rinses and cream as well as laser technology and more specifically, laser bacterial reduction. Perhaps your toolbox includes other modalities such as Arestin, or Perio Protect trays.
  • A focus on creating an environment where the patient can control their biofilm by performing LAPT/surgical curettage with lasers and/or pocket reduction surgery.
  • Help our patients to adopt an improved homecare biofilm disturbance/disruption protocol that involves the use of disclosing, Soft-Picks® and other appropriate interdental cleaning tools. Without this component our treatments will not be successful.

While reducing the bacterial burden is critical to our success and will ultimately reduce localized bleeding and inflammation, we must also consider chronic systemic inflammation. Could we gain greater ground by also addressing the host response with Subantimicrobial-Dose Doxycycline? (Periostat®)

Finally, we must help our patients to modify as many risk factors as possible which includes their ability to maintain optimal self care on a daily basis. Have we also placed them on the most appropriate hygiene recare interval? Can we add any additional home care strategies such as xylitol products and/or oral probiotics to help further tip the balance towards health? Only when we address all of these points, will we be well on our way to making a difference in our patients oral and overall health.

Thank you Lorraine!

Thank you for reading and have a great week ahead. Please take a look at below for what is coming up!

Kindest regards,


Kathleen's Blog - February 9, 2021
February 9, 2021 at 5:00 AM

We hope you are having a great week so far!

If you missed The RDH View on Friday, you will find access to it below (which includes how to obtain your CE Certificate)!

The Mysteries of Myofunctional Therapy began last Tuesday. We are receiving a lot of emails to register. If you like, you can still register and join in this evening. We will send you access to last week's recording right away.

Bisco has an amazing deal on the Sharpen-Free Instruments that we are excited to share with you! Please look below for the details.

We have a lot of exciting things in the making that we look forward to sharing!

Valentine's Day is this weekend. We hope that however you can celebrate, you are surrounded by your loved ones!

Thank you for reading and have a great week ahead. Please take a look at below for what is coming up!

Kindest regards,


Kathleen's Blog - February 2, 2021
February 2, 2021 at 5:00 AM

We just finished a super busy portfolio season with helping many of our members submit their QA records!

Every year we reach out and recommend to start early to prepare for the audit. Many times we hear "oh, I just want to do this first then I will contact rdhu" or "oh, I don't have enough hours, I want to get more under my belt, then I will contact rdhu". It's like cleaning your house before the cleaning lady can come to your house. Or feeling the need to lose weight or get in a bit better shape before hiring a personal trainer.

The time to contact us is NOW.

If this year or next is YOUR year, contact us ASAP!

We encourage you to START now with us.

Enjoy your year.

Don't stress.

Learn the things you need to know and simply add as you go.

Also, don’t let social media stress you out. Facebook groups can be wonderful to connect, learn from each other, and to develop a sense of community, but our anxieties and stress can be contagious, especially when we don’t know the whole story when someone posts something.

We are here if you need us.

At the bottom of this email is the link to the FREE Audit Compliance Questionnaire and access to my calendar. Simply fill it out and schedule a Discovery 15 min call with me.

You totally got this!

Thank you for reading and have a great week ahead. Please take a look at below for what is coming up!

Kindest regards,


Important dental hygienist education requirements in Canada
January 31, 2021 at 11:00 PM
Dental hygienist requirements in Canada often feel like a science of their own, so we&#x27;re here to break things down!

If you’re considering being a dental hygienist, we applaud you. It’s a challenging but rewarding job you’ll enjoy going to day-in and day-out. However, it’s still important to consider different dental hygienist education requirements in Canada before starting. You don’t want to invest time into something and realize it’s not for you.

And, luckily, at rdhu, we’ve been doing this a long time. We’ve worked with over 16,000 students across the globe and in Canada. So we know exactly what students are often surprised by, the good and the bad. So, without further ado, here are 5 things to keep in mind about dental hygienist education requirements in Canada.

1. Getting licensed

To be able to practice in first place, proper registration and licensing are essential dental hygienist education requirements in Canada. There’s a process in place and it takes time. And, more importantly, it takes learning.

What you should know is that, depending on where you are, different education requirements could be in place. There could be different regulations for where you live than there are for someone on the other side of the country.

For that reason, it’s best to contact your provincial or territorial jurisdiction to get the low-down on exactly what this will entail. And, let’s be honest, dealing with the government is an education all of its own!

2. Accreditation

Additional dental hygienist education requirements in Canada include earning a minimum of a diploma in dental hygiene from a college, university, or private post-secondary institution. And, if you go through a private institution, it must be equivalent to a full-time program of at least two years. This means it has to meet the Entry-To-Practice Competencies and Standards instituted by the federation of Dental Hygiene Regiment. So, if you have any doubts, do your research and ask. Because you don’t want to go through a program that isn’t accredited.

3. Certification exam

It doesn’t stop there. Graduates need to pass the national Dental Hygiene Certification Exam. This means, yes, more work. But it’ll all be worth it! And, just so you know, one of the key dental hygienist education requirements in Canada is that it simply doesn’t stop. Even after you pass, you’ll be subject to the CDHO’s Quality Assurance program to demonstrate that you’re developing your skills and practicing safely and effectively. So self-improvement and a passion to learn are an absolute requirement!

4. Funding

If funding is an issue, just know having money isn’t one of the dental hygienist education requirements in Canada! There’s financial assistance available from the provincial government, and even from private institutions.

We recommend going through the government if you can. For example, the Ontario Student Assistance Program (OSAP) offers zero-interest loans while you’re studying. So, if money’s an issue, just know that it doesn't have to what stops you!

5. It takes time

This isn’t the kind of program that takes a few months to complete. It takes time. It’s definitely an investment of more than just money. So one of the most important dental hygienist education requirements in Canada is that you should be ready to invest your time.

These programs often take four years to complete. During the first two years, the courses are like what you’d take in Associate Degree programs, and in the last two, the courses are more intensive and specific to dental hygiene.

Sign up no to begin courses!

Sign up now to get started! You’ll be happier the sooner you get this done. And, once you have, we guarantee you’ll be all smiles like you just got your teeth cleaned!

Kathleen's Blog - January 19, 2021
January 19, 2021 at 5:00 AM

This week's On-Track Tuesday blog is written by Lorraine Gambacourt, RDH and Laser Trainer with rdhu!

Take Your Non-Surgical Periodontal Therapy Program To A Whole New Level!

It has been more than 10 years since the diode laser made its introduction into Dental Hygiene Practice. Kudos to the many dental hygienists that embraced this as an adjunct to periodontal therapy in those early years! Laser technology has evolved substantially since then and a significant number of scientific studies have been published since the 90’s.

Most of us have been well educated on the Oral Systemic Connection. We know so much more now about the impact of high-risk periodontal pathogens and chronic inflammation on systemic health and periodontal tissue breakdown. It makes sense to introduce laser technology as a supportive adjunct to help improve our treatment outcomes. Furthermore, with the end of the pandemic still not in sight, the integration of the diode laser to our hygiene therapy protocols may prove to be even more advantageous. Lets take a look at some of the benefits of laser bacterial reduction:

· Reduction of bacterial load benefits both client and clinician. Using prior to ultrasonics will significantly reduce bacteria in aerosols

· Laser energy penetrates deep into the tissues, reducing bacterial populations (even the tough guys that are not eliminated from scaling and root planning) and delays recolonization for up to 90 days

· Microbial kill beyond what a pre-procedural rinse can provide

· Reduces risk of bacteremia

· Reduction of prostaglandins

· Stimulates fibroblasts to produce collagen necessary for reattachment of the periodontal ligament

· Targets high-risk pathogens! (Pg, Tf, Aa, Pi)

· Treat apthous ulcers and herpetic lesions: Reduced sensitivity/faster healing time and in addition, rarely will a herpetic lesion return to the location treated with the laser. You will make a friend for life while providing a valuable service!

· Reduce tooth sensitivity with effect lasting up to a year


It takes 25-30 years for science to catch up with technology to the point where we feel comfortable introducing new products. Well guess what? That time has come and the time is NOW to embrace and integrate the diode laser into your clinical practice! Several companies are now introducing new diode lasers to the dental world, some more specific to hygiene use.

More and more Dentists are encouraging the hygienists in their practice to acquire this new skillset to enhance their NSPT program and improve treatment outcomes.

Join me on January 30th and 31st for the theoretical component, followed by hands-on training Feb 20th where we will explore the science and the many benefits of the diode laser to help you take your NSPT program to a whole new level!

Lorraine Gambacourt, RDH

Thank you, Lorraine!

Thank you for reading and have a great week ahead. Please take a look at below for what is coming up!

Kindest regards,


Kathleen's Blog - January 12, 2021
January 12, 2021 at 5:00 AM

We are about to go into another lockdown. What are you going to do to manage your mindset?

The timing is trying, no doubt. Especially for those who are submitting their Quality Assurance Records this month.

Everyone was set for a New Year and a change. Now it feels like a repeat of 2020.

So, we have to manage our mindset as best as possible.

Here are some things to consider:

1. Understanding why it’s important to manage your mindset is key. Being mindful of your thoughts and taking control of them, will help you get through these times.

Supporting a positive mindset for your team will be essential.

2. Be clear that it’s ok to ask for support. Acknowledge that struggling is not a sign of weakness and that asking for support is ok. Make sure you communicate to your team and family that you’re experiencing problems and that you have issues coming up, either now or in the near future (with scheduling, etc.). For those working moms and dads, with home-schooling happening...these times cannot be easy. Ask for help and support when you can, at home and in your practice.

3. Address common concerns through active communication. Give reassurance, if you can.

4. Start having ‘difficult’ conversations.

Although some concerns will be common to all, many of you are working in a place where you might not feel safe. We see it in many Facebook groups. Share your thoughts and concerns with your team and address the issues.

5. Keep connected with Professional Development. We are all here for each other and we know how much it helps to be with like-minded individuals.

Wishing you all well. Remember to keep a healthy mindset, take deep breaths. This too shall pass.

Thank you for reading and have a great week ahead. Please take a look at below for what is coming up!

Kindest regards,


Kathleen's Blog - January 5, 2021
January 5, 2021 at 5:00 AM

Happy New Year! Although it was a very different holiday indeed, I hope it was a nice one :)

It’s a New Year and another opportunity for a reset! I always find that after the holidays, with all the indulging (i.e. eating and drinking more than I should!), the New Year is a great time to reflect and make a change (oh, but how I will miss you, sweet Egg Nog….).

I always look for ways that I can improve…

a. My health (mental, physical, me time)

b. My relationships (spouse, kids, family, friends)

c. My practice (work relationships, client care, Quality Assurance)

One of the areas where I know we can help you, is in your practice.

Every year we strive to create ways to help make things just a little easier for our clients (aka ~ you!), so that you have less stress when you start to think of ways and ideas on how you can improve or enhance your client care and practice. We want to save you time and the stress caused when trying to put a plan together. We can save you the stress of looking for ideas on what this year’s goal is going to be, or where you are going to find the CQI activities, or what can you document in your learning, and what you can take from your learning to improve and enhance the client care and practice.

This is our specialty. This is what we love to do.

I like to sit and journal and consider the rdhu experience through my client’s eyes. This is a great exercise you can do too, by the way! Sit and write and look for ways that you can make things better for your clients. How can you ease their stress? Or how you can connect with those who haven’t been in to make sure they are ok and to remind them of how safe your practice is. Or offer them helpful tips that they can do while at home (ie Oral B Power Brush ~ Genius or iO Technology, interproximal brush, Stannous Fluoride (ie Crest Gum Detoxify or Gum & Sensitivity Toothpaste).

We can always improve, no matter how great your practice might be, there is always something that you will find, that you can tweak, to make it a little better.

We strive for this every year.

What can we do to help you to make your professional portfolio something that you don’t have to stress over?...

This year, we will be providing you with:

a. The RDH View ~ One-Hour CQI Activity that you can enter into your Learning Portfolio ~ Additional Goal Activities ~ every month (except for July, August). Or if it relates to a goal, you can enter it under that goal. This will give you 10 hours of non-goal Activities for FREE. Done…easy. The nice thing about entering in The RDH View, is it’s easy. When entering something like a journal you must enter in: the journal name, the issue, and each and every article you read, who wrote it, their credentials and the page numbers. That can be a lot of work and time consuming. Versus, for instance:

Activity: CE

In our Hearts and Minds: Heart Health, Brain Health and Oral Systemic Health; presented by: Machelle Hudson, RDH and Anne O. Rice, BS, RDH, FAAOSH, CDP with The RDH View; Kathleen Bokrossy, RDH, Anna Louise Tolan, RDH, FADIA, Beth Parkes, RDH, BSc, and Kerry Lepicek, RDH; www.rdhu.ca

b. Goal Bundles. We are creating Goal Topics that will include a variety of online courses, reading material, studies, etc. so that you will have a Goal-in-a-package kind of idea (we are still thinking of a clever marketing name for this. If you have one, please send it to me!)

It will be your one-stop-place for that bundle. You can always add your own activities to these goals if you like, as well.

c. Our Live Streaming courses, will be recorded and available for 30 days following the course, in case you have to miss one of the days. These 4 – 6 hour courses will provide 8 – 10 hours in total as we provide extra CQI activities to help you complete the goal. Again, one-stop-CQI Activities.

d. Subscribe to our YouTube channel, where we will be adding screen sharing videos on ways to make life easier for you on the computer and other short videos that we think can help you.

If you have any suggestions, we would love to hear from you. We get our ideas from speaking with you, hearing your pain and frustrations and noticing what our members needs are, so that we can look for ways to be the 'easy button' and support you.

Thank you for reading and have a great week ahead! Please see below for what is coming up and any special promotions that we can collect for you.

Kindest regards,


Helpful Dental Hygiene Continuing Education Courses
December 30, 2020 at 5:00 AM
Dental hygienist requirements in Canada often feel like a science of their own, so we&#x27;re here to break things down!

Continuing education courses are an essential part of having a successful career as a dental hygienist. They help keep you updated on the latest best practices, learn new skills, and continue to hone your abilities to provide optimal care for every patient. However, with so many different dental hygiene continuing education courses available, it’s not always easy to understand which ones offer the most benefits. Providing ongoing education is what we specialize in here at rdhu, and we have found that the following types of courses are proven to be effective at elevating dental hygienists’ careers across the country.

Dental Hygiene Continuing Education Courses You Should Take

New technology training.

Technological advancements in the field of dentistry continue to revolutionize how we treat our patients and give us the ability to provide better care than ever before. That’s why learning about these new tools and getting time to master them is essential for dental hygienists. Laser treatments, for example, use highly concentrated laser beams to effectively minimize bleeding and swelling during oral surgery.

3-D printing technology is another new asset available to dental practitioners to better serve their patients. They can be used to fabricate orthodontic aligners, removable prosthodontics, and surgical templates for various procedures. By taking continuing education courses that focus on emerging technologies, you can ensure you have the skillset needed to advance your career further.

Patient communication best practices.

The COVID-19 pandemic fundamentally changed the way dental care experts interacted with and treated patients in 2020, and that trend highlighted potential growth opportunities for patient communications. One focus of the dental hygiene continuing education courses we recommend is how to streamline the patient experience.

This includes creating a comprehensive “Before Experience” that helps bolster patient satisfaction. This includes communicating with them thoroughly before the appointment, sending a video about what they should expect, and explaining any recent adjustments your practice has made. These courses help you learn different methodologies to create as enjoyable an experience as possible. They also help make interactions with patients once they are in the office more effective and meaningful. You can learn how to ease the patient’s concerns or fears and glean valuable insights on how to interact with patients that have any special needs.

Mastery of skills instructions.

As a dental hygienist, you should continually assess your potential areas of growth and find courses that help master your assessment, instrumentation, and communication skills. Mastery of skills courses are a fantastic way to accomplish this.

Whether it’s improving your hand scaling skills, broadening your knowledge of new instruments, or learning how to handle issues with dental anxiety, these courses provide thorough training on every aspect of the job. Not only will this type of continuing education give you more confidence in your abilities, but that confidence will translate to better treatment for all of your patients.

Take the Next Step in Advancing Your Career.

rdhu provides premier dental hygiene continuing education courses for professionals around the world. For more than a decade, we’ve built a reputation as one of the leaders in dental hygiene education by offering a variety of courses specifically designed to help improve technical advancement, meet quality assurance requirements, and learn business development solutions to help take your practice to the next level.

Founded by a talented group of dental professionals, rdhu has grown to include over 16,000 members taking advantage of our in-person and online courses. Get the continuing education you need to thrive in your career by reaching out to us online with any questions or concerns you may have.

Kathleen's Blog - December 22, 2020
December 22, 2020 at 5:00 AM

This will be our last On-Track-Tuesday email until the New Year!

We wanted to reach out to all of you today to say, well done.

Well done surviving this year....

Well done pivoting in your practice...

Well done being a healthcare super hero...

Well done keeping up with your QA Requirements during isolation...

Well done wanting to make a positive change in your practice...

And thank you.

Thank you for being a part of rdhu.

Like everything else in 2020, this holiday season will be unlike any other. The restrictions have made normal traditions, like travelling to be with family, gathering around a big festive meal, and exchanging gifts a no-go. Instead, we will be adapting our holiday plans to be virtual, or socially distanced, or way way smaller to keep our loved ones safe.

However you will be celebrating, we are sending our best wishes to you and your family over the Holiday Season.

Stay strong. Stay safe and see you in the New Year!

Thank you for reading and have a great week ahead. Please take a look at below for what is coming up!

Kindest regards,


Kathleen's Blog - December 15, 2020
December 15, 2020 at 5:00 AM

How are things going for you in your practice?

Have you met with your team to look at 2021 and set some SMART Goals?

I know many of you aren't back to 'business as usual' with cutting down on hours, etc. Setting goals with your team will help you reconnect and give you some ideas which will give you strength to help you grow in the New Year.

Here at rdhu we are in the making for our 2021 plans!

We wanted to share a sneak peek at what we are up to:

1. A major focus on in-office Laser Courses (where our trainer will come to your practice (for our Ontario members). We feel strongly about implementing such an important adjunctive therapy into your practice to help get your clients healthy; especially during these difficult times.

2. rdhq (our topics and presenters are all lined up for 2021!) More info to follow!

3. *New! Goal Bundles: these packages will focus on one topic to help those with layering of activities. Purchase a bundle and receive all of the topic-related courses! For those volunteering with a Gift From the Heart, contact GFTH to receive a special Promo Code to receive the savings. PLUS a percentage of all bundle purchases will go toward Gift From the Heart to help support their non-for-profit charity! We are in the process of uploading these into our online boutique and portal. Check for updates!

4. The RDH View: We will be hosting one show every month (besides July and August)! We have some great guests lined up. This is an opportunity to not only receive one hour of FREE CE but to also stay connected and engaged with some pretty awesome guests and presenters. This is rdhu's gift to you as we are fortunate to have sponsors for some of the shows but for others, our presenters and guests donate their time and rdhu donates the behind-the-scenes back-end programs and admin time.

5. We are continuing on our path of offering online streaming with hands-on application since rdhu's motto is "Tell me, I will forget, Show me, I may remember, Include me and I will learn and truly understand". This year has been a difficult year as we haven't been 'business as usual' either, but still want to provide hands-on application as best as possible. So we will continue to provide our courses like: Sharpen Your Skills: A hands-on sharpening workshop and Ultrasonic Implementation ~ just to name a couple!

We want to help you stay On-Track and be the Easy Button for all things Quality Assurance (Continuous Quality Improvement Activities)!

To help with planning for 2021:

If you have your own personal portal (rdhq subscribers), we upload 3 hours every quarter into your portal PLUS The RDH View. This is where your video-based learning, quizzes and certificates are stored. Watch one The RDH View show and do one course per month and you will not fall behind! (Learning portfolio members....we provide hours of extra resources with these as well).

So, if you schedule 2 hours a month for CQI Activities and every quarter block off a few hours to add your extra layering of learning, this is a formula for you to not only stay On-Track but also, feel connected, engaged and just feel good altogether knowing you are growing as a professional and staying up to date and ...On-Track!

To summarize:

1. Visit your personal portal: members.rdhu.ca (All rdhq members have one)

2. Schedule The RDH View dates in your calendar (one hour every month). Here is the link to the website. The dates are currently being uploaded. Mark this in 'your favourites' so you can check in as we update.

3. Schedule to watch one hour every month.

4. Schedule a 3 hour block every quarter to review your QA goals and do a check-in!

We all want easy and quick access to our favourite websites! Here is a video on our YouTube Channel on how to mark a website in your favourites for easy access :)

Happy Tuesday!

Thank you for reading and have a great week ahead. Please take a look at below for what is coming up!

Kindest regards,


Kathleen's Blog - December 1, 2020
December 1, 2020 at 5:00 AM

Happy December!

Yesterday marked the last day of our rdhu Crest & Oral B Relief Program.

I wanted to take this time to thank:

- our presenters for sharing their knowledge with us and presenting such great courses through rdhu and rdhq

- our team for working tirelessly around the clock to make that happen

- to you, our members, who were part of the Relief program. We received so many nice emails and messages thanking us for being there for them during the really tough days at the beginning of this pandemic and helping getting them through. I want you to know that you helped us get through as well! It was great speaking with many of you over this time and we enjoyed putting the whole free program together for you.

The renewal went through today for rdhq. We have applied a $50 credit to each Relief account so that your subscription is $149 rather than $199.

We thank those of you who stayed with us and wanted to share with all of you some of the things we are adding to this subscription. Perhaps if you aren't part of rdhq, this will help answer some of your questions.

rdhq - is rdhu's online subscription. We strive to be the easy button for you.

You typically receive 3-hours of CE every season (12 hours per year). You take the video-based courses in your personal portal (or some receive the DVD's) and then answer the quiz and your certificate is produced.

I received a great call from a loyal member, Dorothy, on Saturday. Dorothy had a great recommendation that I shared with on our team meeting yesterday. For those of you who practice in a province that has a Learning Portfolio (ie BC, ON, MB), often you may want to select one of the courses separately and not have to watch each one in that particular year. So, we will be uploading each course separately into your portal as of the Fall 2020 Issue.

You will have 2 Options.

Option 1: Take the full 3-hours of courses, answering each quiz and then receive your certificate.

Option 2: Each course will be uploaded separately so you can access them when you want and receive separate certificates for each course.

Both Options will be uploaded and available in your personal portal.

Winter is in the final stages of production and will be uploaded within one to two weeks!

With each issue we include an Activity Page that has Goal Statements and extra resources so for those who need a Learning Portfolio. The 12 hours of CE will turn into approximately 20 hours of Activities.

If you have any questions, please reach out.

Yesterday also marked the last day of the Beanie Contest! Thank you to all who participated. Look below to see if you won a beanie!

Thank you for reading! Please take a look at below for what is coming up!

Kindest regards,


Kathleen's Blog - November 24, 2020
November 24, 2020 at 5:00 AM

The year is coming to an end and we want to help you finish strong!

We have lots coming up to help you fulfill your Quality Assurance Requirements.

This week, on our Team meeting, we were all sharing how crazy this year has been and how proud we are of so many of our members.

We thank you for allowing us to be a part of your professional journey.

2021 is coming together so nicely. We can't wait to share it with you :)

Please take a look at below for what is coming up!

Kindest regards,


Enhance your services with dental hygiene laser training
December 4, 2020 at 6:00 AM

Have you ever considered enhancing your dental hygienist services by continuing your education? We offer professional training and development courses in soft-tissue diode laser certification. Our on-site and online courses, webinars, coaching, and dental hygiene laser training and certification give you hands-on experience in painlessly treating patients multiple dental issues.

What are the benefits of dental hygiene laser training?

Oral care is important for health and appearance. Our laser training offers in-person and online opportunities to learn about laser treatments for tooth decay, gum disease, teeth whitening, and biopsy of lesion disease.

Diode laser treatment is becoming more demanding in dental care, and many dentists are specializing in it. While there are multiple forms of laser treatment, diode lasers are most frequently used for soft tissue dental treatments. There are many advantages to completing dental hygiene laser training as more and more patients choose this form of treatment.

Laser treatment will not harm dental hard tissue, dental implants, gums, or dental pulp. This treatment uses highly concentrated laser beams to effectively perform oral surgeries, which keeps bleeding at a minimum with reduced swelling.

There is no need for anesthesia with laser treatment, although most patients may prefer some form of local anesthesia. Anxious patients won’t have to worry about high levels of pain. Many people are treated with a soft-tissue diode laser to reduce pain and swelling. It is safe for patients and produces results in a short amount of time compared to other treatments.

Laser treatment has high success rates among patients and is an improved treatment option for various dental problems such as teething, tooth removal, dental implants, and fillings. This treatment option minimizes the chance of infection by sterilizing the area (killing the bacteria) where the laser beam is applied.

Why choose rdhu?

With 11 years of experience in providing training to dental hygienists from across the country, we continue to provide innovative ways of learning at the beautiful boutique educational facility in Burlington, Ontario and online.

Our services are created by dental hygienists for dental hygienists. Around the globe, we have over 16,000 members and are proud to be the first hands-on professional development centre for dental hygienists.

While we offer a variety of courses to help with technical advancement, Quality Assurance requirements, and business development/marketing, our soft-tissue diode laser training helps increase confidence and skill set in the field of dentistry for hundreds of dental hygienists. We provide online training and additional hands-on experiences in our laser certification process.

Our courses

You can count on rdhu to help you grow in your profession through our professional development courses. We offer a wide range of online courses designed to help you learn new skills or improve your existing skills.

We offer online soft tissue diode laser training and certification. Our online training course is 7.5 hours. You'll learn an overview of specific laser procedures and how to determine the right laser selection for various treatments.

Our certification course is a 2-part, CRDHA-approved online and hands-on experience designed for dental hygienists who want a adeeper understanding in thedjunctive roles of lasers in supportive, non-surgical periodontal therapy.

As a member of rdhu, you’ll receive 12 hours of Continuing Education per year. Three of those hours are video-based learning that combines science, evidence-based research, and best practices for dental hygienists. Our on-site courses are led by engaging leaders in the dental industry. You’ll learn new innovative products with the opportunity to receive samples.

Considering furthering your dental hygiene certifications and training? Our high-quality courses led by qualified and highly-skilled leaders in the dental industry will help you build confidence and trust in your practice. Check out our next laser certification dates at rdhu! We are available to chat anytime for any questions you may have.

Kathleen's Blog - November 17, 2020
November 17, 2020 at 5:00 AM

I don't think I am alone when I say, the emotional rollercoaster during this pandemic has been tough.

Some days we are feeling like yes! we totally got this...to other days where panic, loneliness and frustration kicks in.

Dental Hygienists are typically Type A personality. We fix things. We plan things. We are organized. We have control over most of our lives. We are perfectionists. (in general!)

However, during this time, we have lost so much control and are faced with so much uncertainty.

Now with the Holidays just around the corner, where we most likely won't be able to be with our loved ones, reality is setting in.

With all this and the lockdown discussion on every news channel, what can we do to try and stay positive and motivated to ensure we try avoid and prevent depression and worry.

Distract yourself. Perhaps there is a new hobby that you would like to try to keep you busy and pre-occupied!

Find simple sources of joy. It may not always be easy but when you are in a funk try to do something that will boost your mood. Try listening to uplifting music and dance! Find a funny show or video. I just started watching Schitt's Creek and that has been a source of distraction for sure. Spend time in nature. Find a nice area to walk or hike.

Limit your consumption of news. Yes, you want to stay informed, but over consuming sensationalistic news or unreliable social media coverage will only fuel negativity and fear. Limit how often you check news or social media and confine yourself to reputable sources. We receive calls every day from dental hygienists who are on Facebook Groups where they feel more stressed once they read a variety of comments and sometimes getting incorrect answers. Mute people that you follow that might set your mood off. This way you have control over when you want to see their posts and not.

Maintain a routine. Sleeping too much or too little, skipping meals or exercise, and neglecting time for you will not help your mood. Establishing and maintaining a daily routine, adds structure to your day/evening/weekend, and can help you feel organized and in control. Try to include set times for exercising, spending time outside, and communicating with friends and family. Adopt daily healthy habits. Walk, eat well, take care of YOU when in clinic (ie drink water, have healthy snacks, bathroom breaks). Make sure you take time for yourself. Practice relaxation breathing techniques. There are lots of apps that can help you with this!

Express gratitude. Perhaps start journaling every night before bed and reflect on what you are thankful for each day.

Pick up the phone and call a friend who lifts your spirits.

Stay away from people who bring you down, make you feel judged or who criticizes you.

Finally, remember you are the average of the 5 people you spend the most time with so surround yourself with those people. They are your people.

Speaking of my people, check out our next session of 'The RDH View' coming up in December!

Thank you for reading. We have a lot of great things coming up that I hope you will take part in. Please find information below.

Kindest regards,


Kathleen's Blog - November 10, 2020
November 10, 2020 at 5:00 AM

It was a busy day here on the phones at rdhu!

We are coming to the end of another calendar year and this year has taken its toll on many.

It’s been a year marked by uncertainty. And for a lot of us, the unknown has been the cause of quite a bit of stress. These are things that we cannot control.

The things that you can control are your own thoughts, fears and mindset.

Many fear the unknown and something we don't have control over (ie the pandemic).

Many are fearing the Quality Assurance Audit and this is something we do have control over.

Our advice to many:

1. Stay up to date with QA requirements. Whether you are being audited or not. Keep up to date with the minimum yearly requirements. We have dental hygienists with us from many different provinces with different requirements but at the end of the day we need to stay on top of our QA requirements as much as possible. Try not to put off thing's until next year, as you never know what next year will bring.

2. Face your fears. If you don't know something or feeling unsure, jump in, learn it and own it. You will feel so much better once you start the process. Recognize that you don’t know it all. It’s okay. In fact, recognizing that you don’t know it all sets you up for success. By seeing your own limitations you create a mindset that is willing to learn and adapt.

3. Hire a coach. If you need help, outsource. We all need help with different parts of our lives. We offer QA Coaching and can lend a hand and help you shift your mindset.

4. Stay positive and keep a positive mindset. 99% of the battle is in our own mindset. So read or listen to things/podcasts that will help you during these trying times.

5. Finish the year strong. Yes, even this year! What can you do to reach your goals and finish the year strong? Feeling good about how you finished the year will help you have a good strong start to 2021 and can set you up for a successful year ahead!

We are in the last 2 months of courses at rdhu.

We still have some live streaming courses available and many courses recorded.

Whatever your QA needs may be, we may have a solution to help you. Even if it is just a quick call to get you on track.

I encourage you not to let 2020 be marked by questions and a fear of the unknown.

Instead, let’s all use it as an opportunity to grow together and learn along the way!

Thank you for reading. We have a lot of great things coming up that I hope you will take part in. Please find information below.

Kindest regards,


Try our dental hygiene Professional Development / CE courses with rdhu!
November 13, 2020 at 7:00 AM
dental hygiene courses ontario

Part of working in the medical field is staying up to date on current techniques and standard practices with continuing education. As dental hygienists, we’re no different. At rdhu, we want to make sure that you’re getting the most current training with our dental hygiene courses to ensure that you’re meeting your hourly CE requirements.

With rdhu, you get a membership that provides 12 CE hours each year. These hours include three hours via video-based learning each quarter using our online platform. Upon completion of courses and a short assessment, you’ll be given a certificate that shows your completion of the course for reporting to your RDH licensing Regulatory Body.

On-Site Dental Hygiene Continuing Education Courses

Based in Burlington, ON, rdhu offers on-site dental hygiene courses to students who prefer a classroom setting. We have a team of industry-leading instructors who stay current with the latest in scientific and evidence-based resources in order to effectively improve your daily practice. We pride ourselves on our ability to instruct the finest in the dental hygiene field with our on-site dental hygiene courses in Ontario.

With our on-site dental hygiene continuing education courses, you will get hands-on experience with some of the latest industry technology. We believe this is experiential learning at its very best.

Offering Online Dental Hygienist Courses

If you’re not local to the Burlington, ON area, which is the case for most of our clients, you can always continue your professional education with online dental hygienist courses. Our online learning services include live streams, pre-recorded webinars, and online courses. All of our online materials can be viewed via any mobile device or downloaded for easier use on the go. We make it easy to learn from anywhere with online dental hygiene courses.

We want to make it easy for you to get the CE hours that you need, so our online webinars and online dental hygiene courses are available according to your schedule. It’s easy to find the courses that appeal to you, then go through each as you have time.

Sign Up for Continuing Education for Dental Hygienists

Do more than simply get the CE hours that you need to maintain your license. Get the professional training that you need to better yourself in the dental hygiene field. Sign up for continuing education for dental hygienists with rdhu today and see what sets our dental hygiene courses apart from other CE services.

If you have any questions regarding our team regarding dental hygiene courses in Ontario, reach out to us today at 289-337-5277 or call toll-free at 1-855-295-7348. You can also send us a message using our online contact form or send an email directly to info@rdhu.ca. We proudly serve dental hygienists all over Canada with online dental hygienist courses with the CE hours you need to properly maintain your RDH license.

Kathleen's Blog - November 3, 2020
November 3, 2020 at 5:00 AM

I watched a fabulous movie last night called 'The Octopus Teacher'.

The timing for the launch of this movie, that was 10 years in production, was perfect. As it is about a man, who was suffering from exhaustion and burnout, embarks on a journey to regain purpose by developing a relationship with an octopus in the Great African Sea Forest. He ends up discovering more about himself while understanding the life of an octopus.

From the narrator, “A lot of people say that an octopus is like an alien. But the strange thing is, as you get closer to them, you realize you’re very similar in a lot of ways. You’re stepping into this completely different world, such an incredible feeling, and you feel as though you’re on the brink of something extraordinary.”

Many lessons are learned in this documentary as it is resonating with people all over the globe during a tumultuous year. Depending on where you are in your own life, you too will get something different out of it.

Resilience and adaptability were two key factors that I was left thinking about after watching this documentary.

It was incredible to me how the octopus was able to survive many predators. She would shield herself, with shells, to protect herself and she would camouflage to fit into an environment.

It reminded me of a dental hygienist during this time, while practicing and living through a global pandemic.

The octopus was extremely resilient as it had the capacity to recover quickly from difficulties.

It was adaptable, as it showed the quality of being able to adjust to new conditions.

Much like the octopus, dental hygienists needed to be resilient and adapt to our new environment in order to continue doing what we do, as an essential healthcare worker.

I think we will be very proud of ourselves when we reflect back on 2020. We discovered new traits and an inner-strength that many didn't know they had.

We exhibit resilience and adaptability every day when we show up to practice.

It's not easy, and remember, I get to speak with many dental hygienists every day so I am fortunate to hear how a lot of people are feeling. It has been scary. It has been hard. Yet we have adapted and continue to adapt.

We show the tenacity and our inner-strength as we face each day.

I hope you look up the documentary and watch it. It is truly a beautiful look into a new world.

No matter what message resonates with you — whether it is about the environment, animal intelligence or relationships, many are saying that the film is a welcome escape from the challenges of 2020 and shows that anything is possible!

Thank you for reading. We have a lot of great things coming up that I hope you will take part in. Please find information below.

Kindest regards,


Kathleen's Blog - October 27, 2020
October 27, 2020 at 4:00 AM

One of the key components of the Dental Hygiene Experience begins with the 'Before' Unit.

Have you ever thought about what the client experiences 'before' they come to your practice?

We often overlook this as a separate event while truly, this is an important part and foundational to building a positive overall experience. One that will have your client/patient wow'd when they leave and talking about it to others. One that sets the stage and helps manage expectations and create positive outcomes.

During this unprecedented time especially, where emotions are high and people are nervous, we need to connect with our clients to not only make them feel safe and prepared for their appointment but also we need to set the stage so that they feel good when they leave the appointment. We don't want them leaving feeling dissatisfied.

For instance, I have heard many dental hygienists who are working in a practice where their office is not communicating with their clients before the appointment and the client leaves with a negative feeling. An example would be, if you have adjusted your practice to eliminate Aerosol Generating Procedures (ie polishing), let them know before they arrive and why you are taking this path!

Here are a few things you can think of:

How are you communicating with your clients before their appointment? Are you sending them thorough emails as to what to expect at their appointment? Are you sending them a 'What to Expect' video?

For instance....

A video to walk through the changes that have been made to keep them and your team safe.

  • Your pre-screening protocol and screening protocol.
  • The waiting (in car).
  • How will they be greeted.
  • Pics of the team with and without PPE.
  • The pre-procedural rinse.
  • The use of Laser Bacterial Reduction to aid in reducing the bacterial load prior to the debridement and the reasons why.
  • If you are not using ultrasonics and if you are (perhaps the new equipment to help minimize aerosols).
  • Your air purifier.
  • Room enclosures.
  • The paperwork and check out procedure.
  • Etc.

Go through an exercise with your team and discuss what you can do together to create a Before Experience to help set positive expectations and outcomes.

Go through the experience through your client's eyes.

As if.

As if you are the client.

Thank you for reading. Please find below information on what is coming up!

Kindest regards,


Kathleen's Blog - October 20, 2020
October 20, 2020 at 4:00 AM

We just sent an email out to all of you who have purchased one of our bamboo beanies from our online boutique. We are running a contest and would love to hear from you! We will select 5 winners on November 30th to win a beanie. We want to share the positive feedback that we have been receiving to bring awareness to the awesomeness of these beanies. See details below for those of you who haven't purchased one as of yet.

There are many dental hygienists who are still finding discomfort in the scrub type of beanies. They move, they slide, etc. So we want to let you know that the beanies we carry fit so comfortably, they allow your head to breathe and they do not slide.

We also are still seeing on various Facebook groups that they cannot find N95 masks or disposable gowns, etc. One of our corporate partners, Cangardcare.com have plenty of supplies, so please check this out. See more info about their current special below.

We encourage you to check the links above out. If you register with Cangardcare, be sure to link your office account with rdhu to receive special deals designed for us/you!

We hope you are all doing well and thank you for your continued support. Please find information below for what is coming up!

Kindest regards,


Kathleen's Blog - October 13, 2020
October 13, 2020 at 4:00 AM

Are you indispensable?

Are you 'that' dental hygienist who 'shows' up every day?

Do you show up positive and ready to take on the day?

Being positive and having an abundance mindset will help propel you to success.

Being 'that' dental hygienist who shows up, who smiles, who specializes, who cares, who is a team player, will help make you indispensable.

Everyone wants to be around that person.

It's tough to do some days. Life is challenging right now.

Showing up for your clients, your team and your practice is key to surviving 2020 and will help prepare you for 2021.

Thank you for your continued support. Please find information below for what is coming up!

Kindest regards,


Kathleen's Blog - October 6, 2020
October 6, 2020 at 4:00 AM

We just finished production of the Fall 2020 Issue for the Dental Hygiene Quarterly (DHQ).

I wanted to take this time to let you know that we are re-branding the DHQ to rdhq.

Makes sense, right?

rdhq ~ rdhu's quarterly online subscription. One website, one consistent name and brand.

rdhq is an online subscription and meant to be the Easy Button for our members.

You receive approximately 3 hours of CE every quarter, along with an Activity Page which offers the complete bibliography and extra resources for layering of learning. There is a short quiz that needs to be complete so that we meet the regulatory bodies requirements across the country.

This will still be available in a DVD format for those subscribers who wish to receive the DVD's.

The rdhq will be uploaded in your personal portal where you will have access to your certificates as well.

This personal portal will also host The RDH View, which is our free CE talk show along with those certificates.

We are now eligible for PACE and are very excited and thrilled to be offering this to our US members and dentists as well.

We hope you are enjoying the new software to store your video-based learning and certificates in one easy place.

We would love to hear from you! Please send us a message via email or post and share on our Facebook.

If you have any questions, please do not hesitate to reach out to us, we can walk you through it and even do a screen share with you to help ease any confusion you may experience. In a world full of technology, we want to bring you quality evidence-based programs that are easy to access.

We have many members who are comfortable on the computer and can access with ease; others, need a little help, and we are happy to help! We can share our screen with you and show you the ins-and-outs!

I hope you have a great rest of your week ahead! We have been working very hard putting together a calendar to suit all of our members needs from joining us live online, to sending you the recorded version if there is a time conflict, to being able to offer small hands-on classroom sizes to compliment some of our programs for those who can access our facility in Burlington. Please see below for more information and if you have any questions, let us know!

Thank you for your continued support. We really appreciate it and love being on this professional journey with you.

Kindest regards,


Kathleen's Blog - September 15, 2020
September 15, 2020 at 4:00 AM

If you could change one thing in your practice tomorrow, what would it be? Convince the practice owner to supply the equipment you need? Get more time to do what you know is important for your clients? Improve safety protocols? Balance your values and beliefs with the office’s profit goals?

Dr. Tim Donley, Dani Botbyl and Beth Ryerse are creating a course which is designed to turn your wishes into reality by showing you how to leverage your value as a dental hygienist and effectively advocate for change. With a proven step-by-step process, you will gain the tools and the confidence needed to present your case for change.

This unique learning series will teach you how to turn your ideas into valuable propositions and how to generate acceptance by your colleagues, patients and the practice owner.

Don’t demand respect…learn how to create it.

At the time of registration, you will have the opportunity to participate in the creation of the program. You can submit questions or specific concerns and the presentation will be tailored, based on the feedback received. Register ASAP and connect with this trio!

Please find more information below on this experiential learning experience!

Thank you for reading! Please take a look below to see what is coming up and any exciting news to share.

Have a great week ahead and thank you for being a part of rdhu!

Kindest regards,


3 Member Benefits of rdhu's QA Courses
October 8, 2020 at 6:00 AM
discover how rdhu&#x27;s QA courses benefit your career

For more than a decade, rdhu has provided exceptional, experiential learning to dental hygienists across Canada. Through unparalleled in-person courses to innovative and engaging online seminars, courses, and coaching services, rdhu has become and remained a central figure in the dental hygienist space. We’re proud to offer educational experiences that no other organization can offer, including our QA courses.

Whether you’re new to the dental hygienist field or you’ve been in the space for decades, you know how important quality assurance is—and so do we. That’s why we’re committed to offering a range of QA services to meet the needs of dental hygienists across Canada and to ensure each member is equipped with the knowledge and up-to-date information they need to best serve their clients. Here’s how you can benefit from rdhu’s QA courses with your coach.

Benefit #1: Unparalleled education and resources

The biggest benefit you can experience with rdhu’s QA coaches is the sheer amount of information and personalization. We value the importance of experiences when it comes to QA efforts, and we promise to deliver a unique experience each time.

When you subscribe to become a QA Coach Member, you’ll get:

  • Access to a personal QA Coach, accessible by both phone and email
  • A deep reservoir of past and forthcoming webinars on all things QA, which count towards CQI Activity Hours in support of a QA goal. You may also use them as non-goal hours.
  • Access to a private Facebook group where knowledge sharing never stops
  • Informational email campaigns that routinely deliver the information you need to keep growing and remain abreast of QA happenings and updates

Benefit #2: SMILE Portal Review

No matter how long you’ve been a part of the dental hygienist space, you know the importance of finishing all QA efforts as strongly as possible. Our SMILE Portal Review is an exceptional option for those who are rounding the corner and could use a QA coach to review their efforts.

While the Review is ideal for those nearly done or completely finished with SMILE, you can register at any time. Once registered, we’ll connect you with your personalized QA coach. Once you revive your email from rdhu, you and your coach will complete your review via screen sharing. This is a prime opportunity to receive feedback and ask any questions you need to move forward with confidence and ensure you’re where you need to be.

Benefit #3: One-on-One Coaching

Nothing quite compares to having your own coach to guide you through the often complex QA landscape. One-on-one coaching is a great option for dental hygienists at all stages of their career, but especially beneficial for those who are relatively new to the field; getting the undivided attention, support, and input from a knowledgable and passionate veteran in the space can help you make strides early on and pursue your QA efforts strongly.

While our one-on-one coaching packages are sold out for 2020, we’re happy to discuss plans for the coming year. Don’t hesitate to reach out to us with any questions before you commit to booking. We’re determined to provide an unrivaled, one-on-one coaching experience for all members, and you can rest assured your coach will do the same for you.

Trust rdhu with your QA course and coaching needs

Whether you’re looking for independent QA navigation through webinars are seeking the hands-on approach of a personalized coach, rdhu can help. Reach out to us today to learn more, and get the resources you need to pursue your QA courses and qualifications with confidence.

Interested in dental hygiene laser training? Learn more.
September 14, 2020 at 4:00 AM
This is a picture of a student during dental hygiene laser training.

Lasers are high-tech solutions that provide many benefits in dental hygiene. As services using lasers become more popular, it can benefit you to know how to use these lasers and to offer them at your practice. But how do you go about doing so? If you’re interested in dental hygiene laser training, here’s what you need to know.

What are lasers used for?

Soft tissue diode lasers offer a variety of benefits in dental hygiene. These lasers are typically used for periodontal treatments, to reduce the amount of bacteria present, and to activate the regrowth of tissue. Procedures using soft tissue diode lasers encourage the tissue to heal more quickly. Lasers are also gentler than a scalpel and typically cause very little pain after the procedure, as they seal blood vessels and nerve endings in the process of penetrating the tissue. Soft tissue diode lasers are easy to use and give your patients a high-tech solution to dental care.

What is dental hygiene laser training?

In order to offer soft tissue diode laser services, it’s important to be trained in how the lasers work and how to use them. Laser training teaches how a specific laser can provide care and comfort for the patient, affect treatment outcomes, and serve as an effective complementary treatment to scaling and root planing.

At rdhu, our training includes a theory portion and a hands-on portion. We also discuss the different lasers available, which one to choose based on the needed procedure, an overview of physics, and evidence of the effectiveness of these lasers. Training is available in person as well as online.

What you’ll learn

As an rdhu student, you’ll explore the evidence supporting laser integration into your dental hygiene practice, as well as learn how the diode laser may be introduced into your dental hygiene practice within your scope of practice. You’ll learn about the lasers, the science behind them, and how to use them in your practice to provide improved patient care.

During the course, you’ll also learn how the lasers interact with tissue, the proper settings and safety measures to use while handling the lasers, codes for billing that reflect the services performed, and more. You’ll also become certified in the use of the soft tissue diode laser following the completion of a didactic and clinical training program.

What’s included?

Lessons will be taught using a variety of materials and best practices. These include a course handout, instruction on stripping and cleaving the fiber, hands-on clinical application of bacterial reduction, learning how to set up the lasers, plus a final test and self-assessment at the end. You’ll also receive a certificate of completion.

Why choose rdhu for dental hygiene laser training

Rdhu provides experiential and online video-based learning to dental hygienists all over the world. We were created by dental hygienists for dental hygienists, and have since become a leader in dental hygiene education. We have an in-person education center in Burlington, Ontario – the first hands-on professional development center for dental hygienists, in fact – plus a variety of online training courses, webinars, coaching services, certifications, and more.

Our courses help you improve your technical skills, business development skills, marketing skills, and more. We’re passionate about helping you achieve your professional development goals, transforming your dental hygiene practice, and maintaining quality assurance objectives.

Learning how to use soft tissue diode lasers is a great way to ensure your practice uses up-to-date technology and offers the best services for your patients. Click here to learn more about dental hygiene laser training and to sign up for a course today.

Kathleen's Blog - September 8, 2020
September 8, 2020 at 4:00 AM

The phones were forwarded to my cell over the last few days and I had the pleasure of speaking with many of our members over the long weekend!

I had a conversation with one of our members on Saturday.

This is a similar conversation that I have had many times over the years.

This particular member is paralyzed by fear. Fear of the unknown. Fear to start. Fear over our Quality Assurance Requirements.

I always like to encourage people to face their fears. Once you face them, you will find that there really was nothing to worry about.

Procrastination leads to fear. The discomfort of not knowing something leads to fear. Fear leads to a state of anxiety, sleepless nights and failure to start.

Procrastination is the result of avoidance, and both the result of and driver of anxiety. Anxiety associated with procrastination continues to fester and grows over time.

If you are fearing something, I encourage you to write down what are you fearing and ask yourself why? What are the first 3 steps that you can take to help you overcome your fear? How will you feel once you have conquered your fear? How realistic is this fear? Does it deserve the attention you are feeding it?

I use to have a fear of speaking in front of people. I couldn't speak in a classroom when I was in high school. I had to hire an educator when I owned D-Sharp Dental Instruments to present my instrument sharpening courses. I faced my fear and now, gosh darn, I present for a living and have spoken in front of an audience of 2200 people!

Face your fear. It is liberating. Don't let anything hold you back.

Our Quality Assurance program can cause so much fear and frustration. It is not necessary. You can do it. Perhaps you just need a coach. If you need help with your QA requirements, please do not delay, reach out to us and let's get you started today! This is our specialty.

Thank you for reading! Please take a look below to see what is coming up and any exciting news to share.

Have a great week ahead and thank you for being a part of rdhu!

Kindest regards,


Kathleen's Blog - September 1, 2020
September 1, 2020 at 4:00 AM

For many, September is the time for new beginnings, especially for the parents amongst us. More than January, the beginning of September feels like the start of a new year for so many reasons. The days are getting shorter and the nights are cooler. Fall is in the air!

It is a time of having to be super organized and getting back into the swing of things after the relaxing days of summer.

Life settles into a routine. Vacations and lazy days of summer are over.

It's a great time to set new goals whether it be for fitness/health, hobbies, family, couple goals, etc.

Not only do our children head back to school, it is a time for us, as healthcare professionals to plan what the last part of our Professional Development year will look like. It is the time to reflect and plan.

We are really excited for what we have planned for the fall.

We hope to educate, motivate and inspire you!

Thank you for reading! Please take a look below to see what is coming up and any exciting news to share.

Have a great week ahead and thank you for being a part of rdhu!

Kindest regards,


Kathleen's Blog - August 25, 2020
August 25, 2020 at 4:00 AM

One of the topics of conversation we have with dental hygienists often turns to having a voice in the office.

Many dental hygienists feel unheard and struggle with making change happen in the workplace.

They often are conforming and not living a life of passion, not loving what they are doing and feel pretty frustrated and deflated.

This is a topic that I love to discuss and share some strategies that have worked for me over the years.

So, with that, I am pretty excited about a program that Dr. Donley, Beth Ryerse and Dani Botbyl are creating and going to be sharing with our members! CHANGE HAPPENS: Successfully Navigating Discussions to Get What You Need!

A really great part of this program is that once you register, you are going to be a part of the creation of this program! This is a Personalized Learning Experience...Experiential Learning at its Best! At the time of registration, participants can submit questions or specific concerns and the presentation will be tailored, based on the feedback received.

It is time to reclaim your strength and get your voice heard and make change happen.

You will also note that we have The RDH View on Friday, September 11th. This one hour presentation will also compliment this course. For those of you who maintain a learning portfolio, this will be a great extra layering of learning that you can use toward a goal on being a Change Agent. Making change happen will benefit your practice and your client!

Don't let this pandemic pass without making positive change within your practice. Reclaim your Strength and remember why you chose Dental Hygiene as your profession.

Thank you for reading! Please take a look below to see what is coming up and any exciting news to share.

Have a great week ahead and thank you for being a part of rdhu!

Kindest regards,


Kathleen's Blog - August 18, 2020
August 18, 2020 at 4:00 AM

Beth and I had a great conversation with Tabetha Magnuszewski, RDH, who works with Ivoclar Vivadent, this morning.

We had a planning session for our next 'The RDH View' show which will be aired Friday, September 11th.

The show will be called...Are you a Leader?

With so much uncertainty in the air, there can be so many mixed emotions and messages happening now. We especially witness this through a variety of dental Facebook Groups where there seems to be a lot of venting going on.

There are some offices that are working cohesively and working as a team.

While others are with a leader who isn't leading. They are dictating.

It's tough to work in a practice that operates under poor leadership and dictates the way it's going to be. Especially since we are a regulated profession, but at the same time many work as an employee where we have to conform to what is going on in the office.

It's time to step back, reclaim your strength and have your voice heard. Have your voice heard with your employer and with your clients.

And remember, sometimes, some leaders don't see things the way you might. We all have our own perception on how things are going and operating. But often, these conflicts can be resolved by communicating how you and others are feeling and work together on how best the practice can move forward.

We work so well as a team. We need to have our voice heard. We need to put our clients first and offer them the best standard of care possible.

On the next The RDH View, we plan to dive into this issue further. We look forward to sharing this discussion with you and at the same time we will be looking at treatment modalities to offer your clients that will be a win-win for all involved.

So be a leader and invite your team to join us as well!

The will be a free event. The link to register will be in next week's On-Track-Tuesday, in the meantime, Save the Date! Friday, September 11th at 12pm EST.

Thank you for reading! Please take a look below to see what is coming up and any exciting news to share.

Have a great week ahead and thank you for being a part of rdhu!

Kindest regards,


4 Tips for Choosing the Right Dental Hygienist Course For You
August 27, 2020 at 6:00 AM
learn from rdhu&#x27;s dental hygienist courses

Finding the right dental hygienist course isn’t always a simple process. While many courses offer the information and knowledge you need to learn and apply new skills, not all programs offer the same experience or expert-led classes.

For more than a decade, rdhu has been Canada’s leading organisation for dental hygienist courses and a central figure in the industry. In this time, we’ve helped countless professionals enter the industry and continue learning new skills and practices to move up in their profession, and have adapted our offerings to best serve our students and members. Keep these four tips in mind when selecting a course that works for you.

Tip #1: Turn to industry-leading experts

There are hundreds of courses out there, but not every course delivers the same experience and results. To get the most out of your program, you’ll want to find an organisation run by some of the industry’s leading figures—those who have years of practice as a dental hygienist and have spent much of their career working to educate and support others.

There are a few reasons for this, including:

  • Trusting in-the-know professionals who have seen the shifts in the industry
  • Learning from those who can effectively communicate complex topics for students
  • Getting the most from your time in the course; experts understand that your time is valuable, and want to convey as much information as possible so you leave equipped and confident

Tip #2: Seek out experiential learning

There’s a drastic difference in taking a course that simply presents information in a formal setting and one that enables students to absorb this information through experience. We offer the latter at rdhu. We firmly believe that students learn best when they are applying the information in a “real world” setting and reflecting on the information and skills they are learning.

Our hands-on professional development courses give you the opportunity to dive into material and explore how it applies to clients and—most importantly—your career as a dental hygienist.

Tip #3: Find a supportive environment

Our organisation was founded by dental hygienists for dental hygienists, and we understand that in order to learn and thrive in a course, we needed to create and offer a supportive space. We also understand that because much of the material taught in rdhu’s dental hygienist courses can be quite complex, students benefit from instructors who can clearly convey this information in a way students can grasp. They also take the time to assist those who need additional support to take in and apply the industry’s best practices and essential information.

Tip #4: Give yourself room to grow

Whether you’re new in your dental hygienist role or you’re looking to learn new skills, you’ll want to find an organisation that offers courses tailored to your needs. We know that not everyone comes to rdhu with the same experience, which is why we offer a variety of in-person and online courses that offer students of varied backgrounds the sound information they need to progress in the careers and touch clients’ lives.

Turn to rdhu for your dental hygienist course

Ready to take the first step in accelerating your career as a dental hygienist? Reach out to rdhu today to learn more about our courses.

Kathleen's Blog - August 11, 2020
August 11, 2020 at 4:00 AM

As I type August 11th this morning, I can't believe we only have a few weeks left until school starts back again!

What a year we have had and with school just around the corner, it brings on so many mixed emotions for many young parents.

This summer has truly flown by and I personally take pride in trying my best by 'living in the moment' and appreciating each day. I am not sure how much faster it would go by if I didn't live with intention.

We are heading into the fall, and the last quarter of 2020. Now is a good time to reflect on this year so far and make a plan for the fall.

The goals we created for ourselves at the beginning of the year may not necessarily be the same goals that we would create for ourselves after being in a pandemic.

Take the time now, in a quiet place to reflect on your year, your goals and decide what is working and not working. What you need to celebrate (if you have reached a goal)? What you need to recommit to (if you're quite not there yet)? What goal you need to revise? Heck, what goals should you consider need removing, allowing yourself permission and grace to do so? Then, look for something you can replace that goal with.

Setting a re-set button frequently, is a way of life. We can get caught up in the moment and go with the flow and before you know it, time has passed and we haven't achieved our goals for the year.

Pearl, what are your goals for this year? Personally and Professionally. Are you reaching them? Are you where you want to be?

Creating goals and achieving goals will give you such satisfaction.

Growth = Happiness.

Feeling stuck at work? Step back, reflect and create a goal for yourself. Something that will get you excited and have you looking forward to researching and implementing.

Goal setting sounds a bit like ADPIE to me.

A - Assessment - Do a Self-Assessment - check in on yourself professionally and personally. Where do you want to be?

D - Diagnosis Statement - Create your Goal Statement

P - Plan - Create your action plan to achieve your goal

I - Implement - Implement your plan

E - Evaluation - Celebrate success, Reflect, Revise, or Remove and Replace

Speaking of ADPIE, Beth Parkes and Kerry Lepicek set a goal to create a Process of Care course for rdhu. They have achieved this goal and ready to share this at our facility and online.

Thank you for reading! Please take a look below to see what is coming up and any exciting news to share.

Have a great week ahead and thank you for being a part of rdhu!

Kindest regards,


Dental Hygienist Programs for Professional Development in Ontario
July 31, 2020 at 6:00 AM
find dental hygienist programs in ontario with rdhu

Growth and evolution as dental hygienists are two of the most important processes we undergo. After all, there’s always something new to learn, no matter how long we’ve been in the field. Dental hygienist programs for professional development help us become more immersed in our careers and roles, helping us provide excellent experiences for each client we see.

While there are numerous professional development courses out there, it’s important that you find the ones that work for you. Not only in regards to course material, but your schedule, too. For over a decade, rdhu has helped thousands of dental hygienists get the professional development resources they need to thrive and excel. With numerous offerings and industry experts’ knowledge available from our Ontario-based headquarters, here’s how our online courses can help you achieve your goals.

Learn From Wherever You Are

While we love seeing each of our enrollees and members in person, COVID-19 has kept us from doing so and, for the foreseeable future, our courses will be fully available online to ensure everyone’s health and safety.

But just because each course is now online doesn’t mean that you can’t benefit from the many webinars, videos, and other online tools available. In fact, with members spread across the whole of Canada, our online presence before COVID-19 hit was well established, giving our members from coast to coast the tools they needed to grow in their professions.

Wherever you may be, you can easily access scores of courses, webinars, presentations, and live streams—whenever works for you and your schedule.

Each course is designed to help you expand your knowledge base so you remain current on all new and emerging events in your industry. Our online offerings accelerate your growth and provide you with invaluable insight from industry experts, and teach you new skills so your resume stands out among others in your space.

Why Choose rdhu?

With more than a decade as Canada’s leading dental hygiene education centre, we have the experience, knowledge, and passion for teaching that enables us to offer an unrivaled educational and experiential growth process.

We have a few different avenues for aiding in your professional development. First, our online video-based learning options give you expert-led webinars and live streams that you can watch at any time. These are great for busy parents and those who need more flexibility to commit the needed time and attention to take in the content.

Similarly, Dental Hygiene Quarterly is available online or on DVD. You receive 12 hours of CE each year and have access to rdhu’s library of courses through DHQ. But for those of us seeking to grow through a more personalized experience, we’re happy to offer QA coaching packages. These offerings feature CDHO QA coaching, and we guide you through the process; you’re never left on your own to figure out the complexities.

Let Us Help Guide Your Professional Development

Whether you’re looking for one or two courses or a longer experience to cover a wide range of topics, rdhu has the tools, courses, and experts to deliver an elevated educational experience. Contact us today to learn more about our courses.

The Importance of Continuing Education for Your Dental Hygiene Practice
July 30, 2020 at 6:00 AM
continuing education courses for dental hygienists

No matter how long you’ve been in the dental hygiene industry, there are always opportunities to learn. Whether it’s new technical knowledge or revisiting practices that have evolved over time, continuing education courses for dental hygiene are an excellent way to immerse yourself and grow in your role—and help you prepare for potential advancement.

Before you enroll in a course, it’s important to take the time to explore your options to find the course(s) that are right for you. With new content being added all the time, we’re confident that rdhu has the courses, knowledge, and industry expertise to help you meet your educational goals.

Why Take Continuing Education Courses?

As we spend more time in the dental hygiene space, we inevitably increase our understanding of best practices, industry standards, and offer the best experience possible to those who trust us with their oral health. For many of us, however, our curiosity and commitment to continuous improvement drives us to dive deeper into our roles and explore what we do—and, just as importantly, do not—know. It’s what we’re yet to learn that pushes us to grow in our field. And that’s where continuing education courses come in.

Through our course offerings and coaching, we’re committed to creating an environment of distinction through our shared leadership and vision to inspire those we work with to excel. Our innovative, interactive, and life-long learning experience empowers each dental hygienist to continue their growth and to provide clients with an elevated experience when trusting them with their oral health.

We make this life-long learning opportunity available through a wide range of distinct, applicable in-person and online courses. For now, our focus has shifted online to keep our staff and enrollees safe. But rest assured that our online offerings give you the information, tools, and real world application to grow in your space.

Expand Your Knowledge

Continuing education courses come in a few variations from rdhu. Our online course offerings allow you to learn while working from home, and can be accessed from any mobile devices or downloaded onto your computer for quick, easy access on your timeline. These courses help you gain more CE hours through webinars, live streams and more. Here, you’ll have access to the latest industry news, resources, and up-to-date information on what’s happening in the dental hygiene space, as well as receive insights and invaluable information to grow in your role.

You may also choose between our package offerings for one-on-one coaching. When you choose this option, you’ll receive five or six hours of personal coaching, as well as screen share with your coach to give you real-time visibility into important information. While in-person coaching is usually available, all coaching will be done online for the foreseeable future due to COVID-19.

Grow in Your Career with rdhu

Take your passion for dental hygiene and invest in yourself and your career with continuing education courses and coaching with rdhu. Reach out to us today to learn more about how we can help get the resources you need to excel in your space.

What to Expect From Working with rdhu
July 28, 2020 at 6:00 AM
learn from rdhu&#x27;s dental hygienist courses

Whether you’re looking to advance your technical skills and understanding of the dental hygiene space or seeking a remote learning experience, rdhu offers the opportunity to grow your knowledge. For more than a decade, we’ve helped dental hygienists across Canada acquire the skills needed to continue or advance their careers through a variety of courses and support. Our courses also help satisfy QA requirements and assist in business development or marketing applications.

Whatever your reason for seeking to grow in your role (or prepare to move on to a new one) rdhu can help you find and enroll in the course that’s right for your needs. But it’s not just our courses that distinguish us from other centres in Canada. Here’s what you can expect from us as Canada’s preferred experiential learning centre for dental hygienists.

Who We Are

Beyond offering a range of courses that can help you grow and become more engaged in your profession, rdhu’s team provides hands-on, expert support while you’re enrolled. With several decades of combined experience, our team not only has the experience required to understand the complexities of the dental hygiene industry, but the personal touch to pass along this invaluable information, helping you get the most out of your time with us no matter which service(s) you select..

rdhu’s founder, Kathleen Bokrossy, RDH, has been bringing her brand of engaging energy to the dental hygiene space for more than three decades. During this time, she’s helped transform the dental hygiene experience, and contributes her knowledge and talent to Dental Hygiene Quarterly. Her passion extends beyond dental hygiene; her interest in and talent for marketing has helped rdhu’s membership grow to more than 16,000.

It’s this expansion that has given us the opportunity to offer a wide range of courses that add so much value to your career. As we’ve grown, so too have our online offerings. Whether you’re looking to add more CE hours through recorded webinars or are searching for online courses like live streams and other events, you can expect to find what you need from our wide range of course offerings.

We’re proud to provide courses that touch on virtually every aspect of the dental hygiene industry, giving you the tools and information you need to expand your knowledge and prepare to advance in your career.

But for those looking for a more personalized experience, we offer QA coach membership. Your package gives you access to a QA coach with communication done through email and phone, as well as access to webinars covering QA assurance. These webinars—covering topics ranging from practice profiles, infection control, ADPIE, Medical Emergencies, and more— can be used for CQI Activity Hours to support a QA Goal, or may also be used as Non-Goal Hours. You also receive a discount on one-on-one coaching, as well as optional access to a private facebook group, helping you stay connected with others in the industry.

Rely on rdhu to Grow Your Knowledge

When you join rdhu, you’re not only investing in your career, but you’re also joining an ever-growing network of dental hygienists committed to learning and sharing their knowledge. You can have the peace of mind that you’ll receive top-tier training through our courses and coaching, whether in-person or online. Contact us today to learn more about us.